Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join a leading cybersecurity innovator! Acronis, a global leader in cyber protection, is seeking a dedicated Partner Success Manager to help drive our mission of safeguarding the digital world. If you're passionate about partners, cloud solutions, and cybersecurity, this role is for you! 🚀

About Acronis

Acronis delivers AI-powered protection via an all-in-one, natively integrated platform that unifies operations management, cybersecurity, and data protection. Since our founding in Singapore (2003) and incorporation in Switzerland (2008), we've grown to over 2,000 employees worldwide, trusted by over 5.5 million home users and 500,000 companies, including top-tier sports teams. Our solutions are available through 50,000+ partners across 150+ countries in 26 languages 🌍.

Location & Language Requirements

We are looking for candidates based in North Italy. You must be proficient in Italian and English. Please note: only applications in English will be considered. Thank you! 🙏

What You'll Do

• Drive cloud revenue growth by working with assigned partners, quarter over quarter 📈
• Analyze and plan territory strategies to identify top potential partners
• Perform account planning with managed partners, tailored to their engagement and responsiveness
• Train and enable new and existing partners on current and new products
• Guide onboarding and enablement processes, providing knowledge, resources, and tools
• Motivate partners to sell Acronis services, attract new customers, and retain existing ones
• Ensure partner satisfaction by acting as a trusted advisor and main point of contact 🌟
• Drive upsell and cross-sell initiatives to increase service adoption
• Prevent partner churn through proactive engagement
• Coordinate internal resources to support partner growth
• Document partner profiles in Partner Passport, ensuring at least 80% of fields are completed
• Manage partner lifecycle through regular educational and evangelizing activities
• Maintain consistent communication based on partner priority levels 💬

What You Bring

• 5+ years of experience in sales and marketing within the software industry (Channel Sales, Partner Account Management, Channel Development)
• Fluent in English and Turkish
• Proven experience in a cybersecurity company with industry best practices and protocols
• Deep understanding of channel/sales and cloud business models
• Excellent presentation, communication, and planning skills
• Strong internal customer focus with a desire to learn all aspects of the business
• High discipline, attention to detail, and ability to meet deadlines in a fast-paced environment
• Outstanding organizational, problem-solving, and multi-tasking skills
• Team-player mindset with a never give up attitude 🤝
• Self-motivated, proactive with minimal supervision

Why Join Us?

At Acronis, we are revolutionizing cyber protection by integrating backup, disaster recovery, storage, anti-malware, and management solutions into one seamless platform. Our all-in-one approach simplifies data protection, reducing risks and costs across any environment. Join us and make a tangible impact! 🌟

Our Culture & Commitment

Our corporate culture promotes trust, respect, and personal achievement. We believe in empowering our employees and contributing to communities worldwide. We are an equal opportunity employer, dedicated to fostering diversity and inclusion in everything we do.

Interview Practices

To ensure a fair process, we ask all candidates to participate in interviews without AI assistance or external prompts. We value authenticity and seek to understand your true skills, experiences, and communication style. In-person interviews and removing virtual backgrounds are encouraged. Using AI during interviews may disqualify candidates, and a comprehensive background check will be performed for all hires. 🔍