Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, and play a vital role in protecting the digital world with innovative AI-powered solutions. We are seeking a dedicated Partner Success Manager to drive growth and strengthen our partner network in North Italy. Fluency in Italian and English is required.

🌍 About Acronis

Acronis revolutionizes cyber protection by integrating backup, disaster recovery, storage, anti-malware, and management into a single comprehensive platform. Founded in Singapore in 2003 and now headquartered in Switzerland, we have over 2,000 employees, 34 offices worldwide, and serve more than 5.5 million home users, 500,000 companies, and top-tier sports teams across 150+ countries.

Our culture is built on trust, respect, and personal achievement, all while making a positive impact on our employees and communities. We are proud to be an equal opportunity employer.

📝 What You'll Do

• Drive revenue growth: Increase cloud sales quarter over quarter through assigned partners.
• Territory analysis & planning: Identify top potential partners within dedicated geographies.
• Account management: Develop detailed account plans for active partners based on engagement levels.
• Training & enablement: Educate new and existing partners on current and new products.
• Onboarding: Guide partners through onboarding with essential knowledge, resources, and tools.
• Sales motivation: Encourage partners to upsell, cross-sell, and attract new customers.
• Partner satisfaction: Act as a trusted advisor and single point of contact, ensuring a positive partnership lifecycle.
• Growth initiatives: Collaborate on upsell and cross-sell strategies to increase service attachment rates.
• Retention: Minimize churn by putting maximum effort into partner retention.
• Resource coordination: Engage internal teams to support partner growth.
• Partner profiling: Maintain comprehensive partner profiles in Partner Passport, ensuring at least 80% of fields are completed.
• Lifecycle management: Lead partners through various lifecycle stages with regular educational and evangelizing activities.
• Relationship management: Maintain regular contact with partners based on priority levels.

🔑 What You Bring

• Experience: 5+ years in sales and marketing within the software industry, especially channel sales or partner account management.
• Languages: Fluent in English and Turkish.
• Cybersecurity expertise: Proven experience within a cybersecurity company demonstrating understanding of industry practices.
• Sales knowledge: Deep understanding of cloud market business models and field sales experience.
• Skills: Excellent presentation, communication, planning, and organizational skills.
• Customer focus: High discipline, attention to detail, and ability to meet deadlines in a dynamic environment.
• Relationship skills: Strong interpersonal abilities and a team-oriented mindset.
• Proactivity: Self-motivated, proactive, and capable of working independently.

🚀 Why Join Acronis?

By joining us, you'll be part of a passionate team dedicated to providing reliable, all-in-one cyber protection solutions that simplify complex security challenges. Our global footprint, innovative culture, and commitment to employee growth make us a great place to advance your career.

📝 Our Interview Practices

• We request all candidates to participate in interviews without AI assistance or external prompts, emphasizing authenticity.
• In-person interviews are preferred; virtual backgrounds should be removed to maintain transparency.
• Use of AI-generated responses or third-party support during interviews may result in disqualification.
• All new hires are subject to comprehensive background checks.

Thank you for your interest in joining the Acronis team! We look forward to exploring your potential as part of our mission to secure the digital world.