Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager 🌐

Acronis is a global leader in cyber protection, delivering AI-powered solutions for MSPs through a unified, natively integrated platform that combines operations management, cybersecurity, and data protection. Join us in our mission to safeguard the digital world!

Note: We are seeking candidates based in North Italy who are fluent in Italian and English. All applications must be submitted in English. Thank you! 🙏

What You'll Do 🛠️

• Drive cloud revenue growth: Achieve quarter-over-quarter growth through designated partners.
• Territory analysis & planning: Identify top potential partners in assigned regions.
• Account planning: Collaborate with managed partners based on engagement, loyalty, and responsiveness.
• Partner training: Educate new and existing partners on current and new products.
• Onboarding & enablement: Guide partners with the necessary knowledge, resources, and tools.
• Sales motivation: Encourage partners to sell Acronis services, attract new customers, and retain existing ones.
• Partner satisfaction: Act as a trusted advisor and single point of contact throughout the partner lifecycle.
• Upsell & cross-sell: Implement initiatives to increase service attachment rates.
• Retention efforts: Maximize efforts to prevent churn and retain partners.
• Resource engagement: Coordinate internal resources to support partner growth.
• Partner profiling: Maintain detailed partner information in Partner Passport, ensuring at least 80% of fields are completed.
• Lifecycle management: Lead partners through regular activities focused on education, evangelization, and commitment.
• Regular communication: Maintain consistent contact tailored to partner priority.

What You Bring 💼

• Experience: Over 5 years in sales and marketing within the software industry (Channel Sales, Partner Account Management, Channel Development).
• Languages: Fluent in English and Turkish.
• Cybersecurity knowledge: Proven experience in a cybersecurity company with a solid understanding of industry practices.
• Sales expertise: Deep channel and field sales experience with cloud market insight.
• Skills: Excellent presentation, communication, planning, organizational, problem-solving, and multi-tasking skills.
• Customer focus: Strong internal customer orientation with a desire to learn all aspects of the business.
• Personal qualities: Disciplined, detail-oriented, proactive, self-motivated, collaborative team-player, with a "never give up" attitude.

About Acronis 🚀

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis is a pioneer in cyber protection with over 2,000 employees across 34 locations. Our solutions are trusted by more than 5.5 million home users, 500,000 companies, and top-tier sports teams. Our products are available through 50,000+ partners worldwide, in over 150 countries and 26 languages.

Our culture emphasizes mutual trust, respect, personal achievement, leadership, and making a positive impact on our communities and the world at large. We are committed to equal opportunity employment, welcoming applicants regardless of age, ethnicity, gender, or background.

Our Interview Practices 🎤

To ensure a fair and authentic hiring process, we kindly ask candidates to participate in interviews without AI assistance or external prompts. We value genuine skills and personal communication. Please note that virtual backgrounds should be disabled, and in-person interviews are sometimes conducted. Use of AI tools or third-party support during live interviews may disqualify candidates. A comprehensive background check will be performed for all hires.