Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, as we seek a dedicated Partner Success Manager to help drive our mission of protecting the digital world. If you're passionate about cybersecurity, have experience in partner management, and speak both Italian and English, this could be your next exciting opportunity! 😊

About Acronis

Acronis is a worldwide innovator in cyber protection, providing AI-powered solutions that unify operations management, cybersecurity, and data protection within a single, integrated platform. Founded in Singapore in 2003 and headquartered in Switzerland since 2008, we serve over 5.5 million home users, 500,000 companies, and top-tier sports teams across more than 150 countries. 🌍

Location

We are looking for candidates in North Italy. Fluency in Italian and English is required. Please note, we accept resumes and applications only in English. Thank you! 🙏

What You'll Do

• 💼 Drive quarter-over-quarter cloud revenue growth through assigned partners
• 🔍 Analyze and plan territories to identify top potential partners
• 📝 Conduct account planning with managed partners based on their engagement and loyalty
• 📚 Train new and existing partners on current and new products
• 🚀 Guide partners through onboarding and enablement, providing necessary resources
• 💪 Motivate and enable partners to sell Acronis services to their customers, attracting new clients and retaining existing ones
• 🤝 Ensure partner satisfaction, acting as a trusted advisor throughout the partner lifecycle
• 📈 Drive upsell and cross-sell initiatives to increase service attachment rates
• ❌ Strive to minimize churn and retain partners
• 🤝 Coordinate internal resources to support partner growth
• 🔎 Profile managed partners in the Partner Passport, ensuring at least 80% of fields are completed
• 🎯 Lead partners through their lifecycle with regular educational and engagement activities
• 📞 Maintain consistent contact with partners based on their priority level

What You Bring

• 🎯 Over 5 years of sales and marketing experience in the software industry, especially in channel sales or partner management
• 📝 Strong written and verbal communication skills in English / Turkish
• 🔐 Proven experience in cybersecurity demonstrating industry knowledge
• 🌐 In-depth understanding of channel and field sales, with familiarity with the cloud market
• 🎤 Excellent presentation, communication, and planning skills
• 💡 Customer-focused mindset with eagerness to learn all aspects of the business
• 📅 High discipline, attention to detail, and ability to meet deadlines
• 🤝 Strong interpersonal skills and a collaborative attitude
• 🚀 Self-motivated, proactive, and capable of working independently

Language requirements: Fluency in Turkish and English is essential.

Why Join Acronis?

We are revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-gen anti-malware, and management into one seamless solution. Our all-in-one approach simplifies data security across any environment and at a predictable low cost. Join a diverse and vibrant team committed to making a positive impact worldwide! 🌟

Our Culture & Values

• 🤝 Mutual trust and respect
• 🎯 Personal achievement and leadership
• 🌱 Contributing positively to communities
• 💼 Equal opportunity employer dedicated to diversity and inclusion

Our Interview Practices

To ensure a fair and authentic hiring process, we kindly ask all candidates to participate in interviews without AI assistance or external prompts. We value genuine skills and experiences and prefer in-person interviews with minimal virtual backgrounds. Please note, AI-generated responses or third-party support during interviews may result in disqualification. A full background check is also required for all new hires. 🔍