Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager 🌐

Join Acronis, a global leader in cyber protection, as we seek a dedicated Partner Success Manager to help us protect the digital world. If you're passionate about cybersecurity, partner growth, and excellence in service, this is your opportunity!

About Acronis

Acronis is a pioneering multinational in cyber protection, offering AI-powered solutions for MSPs through an all-in-one, seamlessly integrated platform that consolidates operations management, cybersecurity, and data protection. Established in Singapore in 2003 and headquartered in Switzerland since 2008, we boast over 2,000 employees across 34 locations, serving more than 5.5 million home users, 500,000 companies, and top-tier sports teams globally.

Location

We are looking for candidates based in North Italy. Fluency in Italian and English is required. Please submit all resumes and applications in English.

What You'll Do 🚀

• Drive revenue growth: Grow cloud revenue quarter over quarter through your assigned partners.
• Territory analysis: Conduct planning to identify top potential partners within dedicated geographies.
• Account planning: Develop tailored plans with managed partners based on their engagement and loyalty.
• Partner training: Educate new and existing partners on products and services.
• Onboarding & enablement: Guide partners through onboarding, providing all necessary knowledge and tools.
• Sales enablement: Motivate partners to sell Acronis services, attract new clients, and retain existing ones.
• Partner satisfaction: Act as a trusted advisor and main point of contact throughout the partner lifecycle.
• Upsell/Cross-sell: Lead initiatives to increase attach rates for new services.
• Churn prevention: Maximize efforts to retain partners.
• Resource orchestration: Mobilize internal teams to support partner growth.
• Partner profiling: Maintain comprehensive data in Partner Passport, ensuring at least 80% of fields are completed per partner.
• Lifecycle management: Lead partners through their lifecycle with continuous education, evangelization, and engagement activities.
• Regular contact: Maintain consistent communication with partners based on priority levels.

What You Bring 🌟

• 5+ years of experience in sales and marketing within the software industry (Channel Sales, Partner Management, or Channel Development).
• Proficiency in English and Turkish.
• Proven cybersecurity industry experience, with a deep understanding of industry standards and protocols.
• Strong experience in channel and field sales, particularly within the cloud market.
• Excellent presentation, communication, and strategic planning skills.
• Customer-centric mindset with a willingness to learn all facets of our business.
• High discipline, attention to detail, and ability to meet deadlines in a fast-paced environment.
• Exceptional organizational, problem-solving, and multi-tasking capabilities.
• Collaborative team-player attitude with a persistent drive to succeed.
• Self-motivated, proactive, and capable of working independently.

Why Acronis? 🛡️

We are revolutionizing cybersecurity by unifying backup, disaster recovery, storage, anti-malware, and management solutions into one integrated platform. Our approach reduces complexity, mitigates risks, and provides reliable, cost-effective data protection across any environment.

Our Culture & Values 🤝

At Acronis, we foster a culture built on mutual trust, respect, and personal achievement. We believe in making a positive impact both within our organization and in the broader community. Our diverse team is committed to innovation, leadership, and continuous growth.

Equal Opportunity Employment

We are proud to be an equal opportunity employer. All qualified applicants will be considered regardless of age, ethnicity, gender, religion, sexual orientation, disability, veteran status, or any other protected characteristic.

Our Interview Practices 🎯

To ensure a genuine and fair hiring process, we ask candidates to participate in interviews without AI support or external prompts. We value authenticity and encourage candidates to present their true selves. Virtual backgrounds should be removed, and in-person interviews are preferred. Use of AI-generated responses or third-party support during interviews may disqualify applicants, and a comprehensive background check is required for all new hires.