Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, in our mission to protect the digital world by managing strategic partner relationships and driving growth.

Company Overview

Acronis is a worldwide innovator in cyber protection, providing AI-powered solutions through a single, integrated platform that combines operations management, cybersecurity, and data protection. Since our founding in Singapore in 2003 and incorporation in Switzerland in 2008, we have expanded to over 2,000 employees across 34 locations, with solutions trusted by more than 5.5 million home users, 500,000 companies, and top-tier sports teams globally. Our products are distributed through 50,000+ partners across 150 countries in 26 languages.

Our mission is to simplify complex cybersecurity by unifying essential protection tools into easy, reliable, and cost-effective solutions for all workloads and environments.

Position: Partner Success Manager

Location: North Italy (Candidates must be fluent in Italian & English)

Note: Please submit your resumes and applications in English only. Thank you!

What You'll Do

• 🚀 Drive quarter-over-quarter cloud revenue growth through appointed partners.
• 🔍 Conduct territory analysis and develop strategic plans to identify top potential partners in designated regions.
• 💼 Perform account planning tailored to each partner’s engagement, loyalty, and responsiveness levels.
• 🎓 Train new and existing partners on current and new products.
• 📝 Guide partners through onboarding and enablement, providing all necessary resources and tools.
• 🤝 Motivate and support partners in selling Acronis services, attracting new customers, and retaining existing ones.
• ⭐ Foster partner satisfaction, acting as a trusted advisor and sole contact point throughout the partnership lifecycle.
• 📈 Lead upsell and cross-sell initiatives to increase service attachment rates.
• 🛡️ Minimize churn and work proactively to retain partners.
• 🤝 Coordinate internal resources to support partner growth initiatives.
• 📝 Maintain detailed records of partner profiles in the Partner Passport, ensuring at least 80% field completion.
• 🎯 Manage partner lifecycle activities focused on education, evangelization, and commitment.
• 🔄 Establish regular communication with partners based on priority levels.

What You Bring

• 🎯 5+ years of experience in sales and marketing within the software industry (Channel Sales, Partner Account Management, or Channel Development).
• 📝 Strong proficiency in written and spoken English and Turkish.
• 🔐 Proven cybersecurity industry experience, with deep understanding of practices and protocols.
• 🌐 In-depth experience in channel and field sales, with a solid grasp of cloud market dynamics.
• 💬 Exceptional presentation, communication, and planning skills.
• 🤝 Customer-centric mindset and eagerness to learn all facets of the business.
• ⚡ High discipline, meticulous attention to detail, and ability to meet deadlines in a fast-paced environment.
• 🧩 Strong organizational, problem-solving, and multitasking skills.
• 🤝 Collaborative team player with a resilient attitude and determination to succeed.
• 🚀 Self-motivated, proactive, and capable of working independently.

Our Culture & Values

At Acronis, we are committed to making a positive impact on employees and communities worldwide. Our core principles include mutual trust, respect, personal achievement, leadership, and a shared belief in contributing positively to the world every day.

We are an equal opportunity employer. All qualified applicants will be considered regardless of age, ethnicity, gender, or any other protected characteristic.

Our Interview Practices

To ensure a fair and authentic hiring process, we kindly ask candidates to participate in interviews without AI tools or external prompts. Our process emphasizes your skills, experiences, and communication style, and we value genuine interaction. Please disable virtual backgrounds during video interviews, and note that in-person interviews may be conducted.

Use of AI-generated responses or third-party assistance during live interviews may lead to disqualification. Additionally, a comprehensive background check will be performed for all new hires.