Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager ⭐

Acronis is a global leader in cyber protection, delivering AI-powered solutions that unify operations management, cybersecurity, and data protection for productive MSPs—all within a single, integrated platform. Our mission is to protect, manage, and automate every workload, and we have built the industry's only all-in-one solution. We are seeking a dedicated Partner Success Manager to join us in safeguarding the digital world. Candidates located in North Italy who speak Italian and English are encouraged to apply.

Note: We only accept resumes and applications in English. Thank you! 😊

What You'll Do 🚀

• Drive quarter-over-quarter cloud revenue growth through assigned partners
• Conduct territory analysis and develop plans for specific regions to identify top potential partners
• Create account plans with managed partners, tailored based on their engagement, loyalty, and responsiveness
• Train both new and existing partners on current and new products
• Guide partners through onboarding and enablement, providing necessary knowledge, resources, and tools
• Motivate and enable partners to sell Acronis services, attract new customers, and retain existing ones
• Act as a trusted advisor, ensuring partner satisfaction and serving as the main point of contact throughout the partner lifecycle
• Lead upsell and cross-sell initiatives to increase attached services and revenue
• Focus on retention by minimizing churn and strengthening partner relationships
• Coordinate internal resources to support partner growth
• Profile each partner within the Partner Passport, ensuring at least 80% of fields are completed
• Manage the partner lifecycle through regular activities focused on education and engagement
• Maintain consistent contact with partners based on their priority level

What You Bring 🎯

• 5+ years of sales and marketing experience within the software industry (e.g., Channel Sales, Partner Account Management, Channel Development)
• Strong proficiency in English and Turkish
• Proven experience in a cybersecurity company, demonstrating industry best practices and protocols
• Deep knowledge of channel and field sales, with an understanding of cloud market business models
• Excellent presentation, communication, and planning skills
• Customer-focused mindset with a desire to learn all aspects of the business
• High discipline, attention to detail, and the ability to meet deadlines in a dynamic environment
• Strong interpersonal and organizational skills, with problem-solving abilities
• Collaborative team-player attitude with resilience and determination
• Self-motivated, proactive, and capable of working independently
• Bilingual in Turkish and English

About Acronis 🌎

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis has grown to over 2,000 employees across 34 locations worldwide. Trusted by more than 5.5 million home users and 500,000 companies—including top-tier sports teams—our solutions reach over 50,000 partners and service providers in more than 150 countries, available in 26 languages.

Our Culture & Values 🤝

We foster a corporate environment centered on positive impact, mutual trust, respect, personal achievement, and leadership. We believe in contributing to the world daily and creating a community where employees thrive and communities benefit.

Acronis is an equal opportunity employer. We consider all qualified applicants without regard to age, ancestry, color, marital status, national origin, disability, veteran status, race, religion, sex, sexual orientation, gender identity, or any other protected characteristic.

Our Interview Practices 🎙️

To ensure a fair and authentic hiring process, we ask candidates to participate in interviews without AI assistance or external prompts. Our focus is on understanding your individual skills, experiences, and communication style.

• We value genuine interactions, so virtual backgrounds should be removed during virtual interviews
• In-person interviews will also be part of our selection process
• Use of AI-generated responses or third-party support during live interviews may disqualify candidates
• A comprehensive criminal, education, and background check is required for all new hires