Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, as a Partner Success Manager to drive partner growth and ensure top-tier customer satisfaction in North Italy. Fluency in Italian and English is essential!

About Acronis

Acronis is a pioneering company in cyber protection, offering an AI-powered, all-in-one platform that unifies operations management, cybersecurity, and data protection. Since its founding in Singapore in 2003 and incorporation in Switzerland in 2008, Acronis has grown to over 2,000 employees, with a presence in 34 locations worldwide. Our innovative solutions are trusted by over 5.5 million home users, 500,000 companies, and top professional sports teams across more than 150 countries, accessible through 50,000+ partners and service providers in 26 languages.

Location

Looking for candidates based in North Italy. Candidates must be proficient in Italian and English. Only applications in English will be considered. Thank you!

What You'll Do

• 🚀 Drive quarter-over-quarter cloud revenue growth by collaborating with assigned partners.
• 🗺️ Conduct territory analysis and develop plans for dedicated regions to identify top potential partners.
• 🤝 Perform detailed account planning with managed partners, tailored to their engagement levels.
• 🧑‍🏫 Train new and existing partners on both current and new products.
• 🎯 Guide partners through onboarding and enablement, providing necessary knowledge, resources, and tools.
• 💡 Motivate and support partners to sell Acronis services to their existing customer base, attract new customers, and retain current clients.
• 🤝 Act as a trusted advisor and single point of contact, ensuring partner satisfaction throughout their lifecycle.
• 📈 Drive upsell and cross-sell initiatives to increase service attach rates.
• 🚫 Minimize churn and focus on partner retention efforts.
• 🔧 Coordinate internal resources to support partner growth initiatives.
• 📄 Maintain detailed profiles of each partner in Partner Passport, ensuring at least 80% of fields are completed.
• 🎯 Manage partner lifecycle through regular educational, evangelizing, and engagement activities.
• 📞 Maintain regular contact with partners, adjusting frequency based on priority.

What You Bring

• 🎯 5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, or Channel Development roles).
• 📝 Strong written and verbal communication skills in English and Turkish.
• 🛡️ Proven experience in a cybersecurity company, demonstrating industry best practices and protocols.
• 🌐 In-depth channel and field sales experience with an understanding of the cloud market business model.
• 🎤 Excellent presentation, communication, and planning skills.
• 🤝 Customer-oriented mindset with a desire to learn and grow in all aspects of the business.
• 🕐 High discipline, attention to detail, and ability to meet deadlines in a fast-paced environment.
• 👥 Strong interpersonal skills and a team-oriented approach.
• 🚀 Self-motivated, proactive, and able to work independently with minimal supervision.
• 🗣️ Fluency in Turkish and English is required.

Why Choose Acronis?

We are transforming cyber protection by integrating backup, disaster recovery, storage, anti-malware, and management into a single seamless solution. Our all-in-one platform simplifies data protection across all workloads and environments, offering reliable, comprehensive, and affordable solutions worldwide.

Our Culture & Values

At Acronis, we foster a culture centered on making a positive impact, built on trust, respect, personal achievement, and leadership. We believe in contributing to the community and supporting each other's growth. We are an equal opportunity employer and welcome candidates from all backgrounds.

Our Interview Practices

To ensure a fair process, we request all candidates participate without AI assistance or external prompts. Our interviews are designed to evaluate your genuine skills, experiences, and communication style. Please ensure to:

• Remove virtual backgrounds during video interviews.
• Participate in in-person interviews when possible.
• Refrain from using AI-generated responses or third-party support during live interviews.

All new hires will undergo comprehensive background checks, including criminal, educational, and identity verification.