Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, as we seek a dedicated Partner Success Manager to expand our mission of safeguarding the digital world. If you are passionate about building strong partnerships, driving growth, and thrive in a fast-paced environment, this role is for you! 🌐🚀

About Acronis

Acronis is renowned for delivering AI-powered protection through an all-in-one, seamlessly integrated platform that unifies operations management, cybersecurity, and data protection. Established in Singapore in 2003 and incorporated in Switzerland in 2008, we have a global presence with over 2,000 employees, 34 offices worldwide, and solutions trusted by millions including home users, companies, and professional sports teams. 🏆🌍

Location

We're looking for candidates based in North Italy. Fluency in Italian and English is required. Please note, we only accept resumes and applications in English. Thank you! 🙏

What You'll Do

• Drive quarter-over-quarter cloud revenue growth through assigned partners 📈
• Conduct territory analysis and planning to identify top potential partners 🌍
• Perform detailed account planning with managed partners based on engagement, loyalty, and responsiveness 🤝
• Train new and existing partners on current and new products 📚
• Guide partners through onboarding and enablement, providing all necessary resources and tools 🔧
• Motivate and enable partners to sell Acronis services, attract new customers, and retain existing ones 🚀
• Ensure partner satisfaction by acting as a trusted advisor and single point of contact throughout their lifecycle 🌟
• Lead upsell and cross-sell initiatives to increase attach rate of new services 🔄
• Minimize churn and foster partner retention ❤️
• Coordinate internal resources to support partner growth 📞
• Profile each managed partner using the Partner Passport, ensuring at least 80% of fields are completed 📝
• Manage partner lifecycle activities, focusing on education, evangelization, and engagement 🎯
• Maintain regular contact with all partners based on their priority levels 📅

What You Bring

• 5+ years of sales and marketing experience within the software industry, specializing in Channel Sales, Partner Account Management, or Channel Development 💼
• Fluent proficiency in English and Turkish (both written and verbal) 🗣️
• Proven experience in a cyber security company with strong industry knowledge 🔐
• In-depth channel and field sales expertise with understanding of cloud market dynamics ☁️
• Excellent presentation, communication, and planning skills 🎤
• High internal customer focus with eagerness to learn across the business 📚
• Strong discipline, attention to detail, and ability to meet tight deadlines ⏱️
• Exceptional organizational, problem-solving, and multitasking abilities 🧩
• Collaborative team player with a resilient attitude and proactive mindset 🤝
• Self-motivated, proactive, and capable of working independently with minimal supervision 🚶‍♂️

Why Acronis?

We’re revolutionizing cyber protection by unifying backup, disaster recovery, storage, anti-malware, and management into a single, reliable solution. Our all-in-one approach reduces complexity, mitigates risks, and offers complete data protection across any environment at predictable costs. 💾🛡️

Our Culture & Values

At Acronis, we emphasize mutual trust, respect, personal achievement, leadership, and making a positive impact. Our corporate culture fosters innovation, integrity, and community involvement, empowering employees to succeed and contribute daily. 🌱🤗

Equal Opportunity Employer

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without discrimination based on age, race, gender, religion, national origin, or other protected characteristics. 🏳️‍🌈✊

Our Interview Practices

To ensure a fair and authentic hiring process, we request that candidates participate in interviews without AI assistance or external prompts. We value genuine skills and experiences and prefer in-person interviews, with virtual backgrounds disabled. Use of AI or third-party support during interviews may lead to disqualification. A full background check is required for all new hires. 🔍🤝