Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, dedicated to delivering AI-powered solutions for MSPs through a single, integrated platform that unifies operations management, cybersecurity, and data protection. We are seeking a passionate Partner Success Manager to help us safeguard the digital world, focusing on fostering partner growth in North Italy. Fluency in Italian and English is required.

Note: We only accept resumes and applications in English. Thank you! 🙏

What You'll Do

• 🌱 Drive quarter-over-quarter cloud revenue growth through assigned partners
• 📊 Conduct territory analysis and planning to identify top potential partners in dedicated regions
• 📝 Perform account planning with managed partners, tailored to their engagement, loyalty, and responsiveness
• 🎓 Train new and existing partners on current and upcoming products
• 🚀 Guide partners through onboarding and enablement, providing necessary knowledge, resources, and tools
• 🤝 Motivate and enable partners to sell Acronis services, attract new customers, and retain existing ones
• ⭐ Ensure partner satisfaction by acting as a trusted advisor and single point of contact throughout the partner lifecycle
• 🔄 Lead upsell and cross-sell initiatives to increase service attachment rates
• 🚫 Minimize churn and retain valuable partners
• 🤝 Collaborate with internal teams to support partner growth and success
• 📂 Profile every managed partner in Vendor tools, documenting details in Partner Passport with at least 80% fields completed
• 🔄 Manage partner lifecycle with regular education, evangelization, and engagement activities
• 📞 Maintain consistent communication based on partner priority levels

What You Bring

• ✨ 5+ years of experience in sales and marketing within the software industry, specifically in channel sales, partner account management, or channel development
• 📝 Strong proficiency in English and Turkish
• 🛡 Proven experience in a cybersecurity company, demonstrating industry best practices and protocols
• 🌐 Deep understanding of channel and field sales, especially within cloud markets
• 🎙 Excellent presentation, communication, and planning skills
• 🤝 Customer-focused with a desire to learn all aspects of the business
• 🔍 High attention to detail and discipline, with the ability to meet deadlines in a fast-paced environment
• 🧩 Outstanding organizational, problem-solving, and multitasking skills
• 🤝 Collaborative team-player with a resilient and proactive attitude
• 🚀 Self-motivated with minimal supervision

Note: Fluency in both Turkish and English is essential.

About Acronis

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-gen anti-malware, and management into one seamless platform. Our integrated solutions eliminate complexities and risks, offering reliable, easy, and cost-effective data protection across all workloads and environments.

With over 2,000 employees and 34 global offices, Acronis's technology is trusted by more than 5.5 million home users, 500,000 companies, professional sports teams, and over 50,000 partners worldwide, providing services in 150+ countries and 26 languages.

Our Culture & Values

At Acronis, we prioritize creating a positive impact on our employees and communities. Our core values include mutual trust, respect, personal achievement, leadership, and a commitment to making a difference every day.

Equal Opportunity Statement: We are an inclusive employer. All qualified applicants will receive consideration regardless of age, race, gender, disability, veteran status, or any other protected characteristic.

Our Interview Practices

To ensure a fair and genuine hiring process:

• 🔎 We request all candidates participate in interviews without AI assistance or external prompts
• 🎥 We prefer in-person interviews and ask to remove virtual backgrounds
• ⚠️ Use of AI-generated responses or third-party support during interviews may disqualify candidates
• 🛡 All new hires will undergo comprehensive background checks, including criminal and educational verification