Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, in our mission to protect, manage, and automate digital workloads through innovative, all-in-one solutions. We are seeking a dedicated Partner Success Manager to drive partner growth and satisfaction in North Italy, fluency in Italian and English required. Resumes must be submitted in English. Thank you!

🌟 What You'll Do

• Drive revenue: Achieve quarter-over-quarter cloud revenue growth via assigned partners.
• Territory analysis: Identify top potential partners through detailed territory planning.
• Account planning: Collaborate with managed partners based on engagement, loyalty, and responsiveness.
• Training: Educate new and existing partners on current and upcoming products.
• Onboarding & enablement: Guide partners with knowledge, resources, and tools for successful onboarding.
• Motivation & sales enablement: Encourage partners to sell Acronis services, attract new customers, and retain existing ones.
• Partner satisfaction: Act as a trusted advisor and primary contact throughout the partner lifecycle.
• Upsell & cross-sell: Lead initiatives to increase attach rates of new services.
• Retention: Maximize efforts to reduce churn and retain partners.
• Internal coordination: Engage internal resources to support partner growth.
• Partner profiling: Document partner sales tools and vendors in Partner Passport, ensuring at least 80% fields are filled.
• Lifecycle management: Lead partners through every stage with regular activities focused on education and engagement.
• Relationship management: Maintain regular contact with partners based on priority levels.

📝 What You Bring

• Experience: 5+ years in sales/marketing within the software industry, especially channel sales and partner account management.
• Languages: Fluency in English and Turkish.
• Security expertise: Proven experience in cybersecurity, demonstrating industry best practices.
• Sales acumen: Deep understanding of cloud market business models and field sales experience.
• Skills: Excellent presentation, communication, planning, and organizational abilities.
• Customer focus: Strong internal customer orientation and eagerness to learn all aspects of the business.
• Attributes: Discipline, attention to detail, punctuality, and a high degree of accuracy.
• Teamwork & motivation: Collaborative spirit, proactive attitude, and resilience to succeed.

🌍 About Acronis

Acronis revolutionizes cyber protection by integrating backup, disaster recovery, storage, anti-malware, and management into a single, reliable platform. Founded in Singapore in 2003 and based in Switzerland since 2008, Acronis employs over 2,000 people across 34 locations. Our solutions are trusted by over 5.5 million home users and 500,000 companies worldwide, including top professional sports teams, through more than 50,000 partners in over 150 countries and in 26 languages.

🌱 Our Culture & Values

We foster an environment centered on mutual trust, respect, personal achievement, and individual leadership. Our mission is to make a positive impact on employees and communities alike. Acronis is proud to be an equal opportunity employer, offering consideration regardless of age, background, disability, veteran status, race, religion, gender, sexual orientation, or any protected characteristic.

🛡️ Our Interview Practices

To ensure a fair hiring process, we ask candidates to participate in interviews without AI assistance or external prompts. We value authenticity and seek to understand your individual skills and communication. Please disable virtual backgrounds and participate in in-person interviews where possible. The use of AI-generated responses or third-party support during live interviews may lead to disqualification. All new hires will undergo a comprehensive background check.