Acronis International Pte Is Hiring A Partner Success Manager

Join Acronis as a Partner Success Manager! 🚀

Acronis is a global leader in cyber protection, delivering AI-powered solutions for MSPs through a unified platform that manages operations, cybersecurity, and data protection seamlessly. We are on a mission to protect, manage, and automate every workload, and we're seeking a dedicated Partner Success Manager to join us in safeguarding the digital world. If you're passionate about cybersecurity and customer success, read on!

Location

We are looking for candidates in North Italy. Fluency in Italian and English is required. Please note that we accept resumes and applications only in English. Thank you! 😊

What You'll Do

• 🚀 Drive quarter-over-quarter cloud revenue growth through assigned partners
• 🗺️ Conduct territory analysis and planning for specific regions to identify top potential partners
• 🤝 Perform account planning with managed partners based on engagement, loyalty, and responsiveness
• 📚 Train new and existing partners on current and new products
• 🌟 Guide partners through onboarding and enablement, providing the necessary knowledge, resources, and tools
• 🎯 Motivate and enable partners to sell Acronis services, attract new customers, and retain existing ones
• 🤝 Act as a trusted advisor and single point of contact throughout the partner lifecycle, ensuring satisfaction
• 🔄 Lead upsell and cross-sell initiatives to increase service attachment rates
• ⚠️ Minimize churn and retain partners by putting maximum effort into relationship management
• 🤝 Coordinate internal resources to support partner growth
• 📊 Profile managed partners using vendors and tools, documenting all information into Partner Passport (aiming for at least 80% field completion)
• 🔄 Manage partner lifecycle through regular education, evangelization, and engagement activities
• 📞 Maintain consistent contact with partners based on priority level

What You Bring

• 🎯 Over 5 years of sales and marketing experience in the software industry, particularly in channel sales, partner management, or channel development within software vendors
• 📝 Strong written and verbal communication skills in English and Turkish
• 🔒 Proven experience in a cybersecurity company, demonstrating industry best practices and protocols
• 🌐 Deep understanding of channel and field sales, with insight into the cloud market business model
• 🗣️ Excellent presentation, communication, and planning skills
• 💡 Customer-focused mindset with eagerness to learn all aspects of the business
• 🕒 High discipline, attention to detail, and ability to meet deadlines in a fast-paced environment
• 🤝 Strong interpersonal skills and a collaborative team spirit
• 🚀 Self-motivated, proactive, and capable of working independently with minimal supervision
• 🗣️ Fluency in Turkish and English is essential

About Acronis

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis has grown to over 2,000 employees with offices in 34 locations worldwide. Our solutions are trusted by more than 5.5 million home users, 500,000 companies, and top-tier professional sports teams. We collaborate with over 50,000 partners and service providers across 150 countries and 26 languages, revolutionizing cyber protection with integrated, reliable data security solutions.

Our Culture and Values

At Acronis, we foster a culture centered on making a positive impact—on our employees and communities. Our values include mutual trust, respect, personal achievement, individual leadership, and a commitment to contributing to the world every day. We are proud to be an equal opportunity employer. 🌍

Our Interview Process

To ensure a fair and authentic hiring process, we kindly ask all candidates to participate in interviews without the assistance of AI tools or external prompts. We value genuine interactions to better understand your skills and communication style. Please:

• Remove virtual backgrounds during video interviews
• Attend all interviews in person when possible

Use of AI-generated responses or third-party support during interviews may lead to disqualification. A comprehensive background check will be conducted for all new hires. 🔍