Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, and be part of our mission to safeguard the digital world with innovative, all-in-one solutions. We are seeking a dedicated Partner Success Manager to drive partner growth and satisfaction, particularly in North Italy.

🌐 About Acronis

Acronis is a pioneer in AI-powered cyber protection, unifying operations management, cybersecurity, and data protection into a single platform. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, we have over 2,000 employees worldwide, serving more than 5.5 million home users and 500,000 companies across 150 countries. Our solutions are trusted by top-tier professional sports teams and over 50,000 partners globally.

Our culture emphasizes mutual trust, respect, personal achievement, leadership, and making a positive impact every day. Acronis is an equal opportunity employer, welcoming candidates regardless of age, race, gender, or background.

📝 What You'll Do

• Drive revenue: Generate quarter-over-quarter cloud revenue growth via assigned partners.
• Territory analysis: Perform planning to identify top potential partners in designated geographies.
• Account planning: Collaborate with managed partners based on engagement and responsiveness.
• Training: Educate new and existing partners on current and new products.
• Onboarding & enablement: Guide partners through onboarding, ensuring they have all necessary resources.
• Sales motivation: Encourage partners to sell Acronis services, acquire new clients, and retain existing ones.
• Partner satisfaction: Act as a trusted advisor and single point of contact throughout the partner lifecycle.
• Upsell/cross-sell: Lead initiatives to increase service attachment rates.
• Churn prevention: Maximize efforts to retain partners.
• Resource coordination: Engage internal teams to support partner growth.
• Partner profiling: Maintain comprehensive partner data in Partner Passport, ensuring at least 80% of fields are completed.
• Lifecycle management: Lead partners through various lifecycle stages with regular education and engagement activities.
• Relationship management: Maintain regular contact, adjusting frequency based on partner priority.

🔑 What You Bring

• 5+ years in sales and marketing within the software industry, especially channel sales or partner management.
• Fluent in English and Italian.
• Proven experience in cybersecurity and a strong understanding of industry practices.
• Deep channel and field sales expertise, with insights into cloud market dynamics.
• Excellent presentation, communication, and planning skills.
• Customer-focused mindset with a desire to learn all aspects of the business.
• High discipline, attention to detail, and ability to meet deadlines in fast-paced environments.
• Strong interpersonal and organizational skills, with a problem-solving attitude.
• Proactive, self-motivated team player who can work independently.
• Ability to fluently speak Turkish and English.

🚀 Why Join Acronis?

Revolutionize cyber protection with our unified solutions that eliminate complexity and risk. Enjoy providing reliable, complete data protection across diverse environments at a predictable low cost. Be part of a global company committed to innovation, community, and personal growth.

🎯 Our Hiring Principles

We strive for a fair and authentic hiring process. Candidates are encouraged to participate in interviews without AI assistance or external prompts. We value genuine skills and experiences and request the removal of virtual backgrounds for in-person interviews.

Note: Use of AI-generated responses or third-party support during live interviews may disqualify an applicant. All new hires undergo comprehensive background checks.

Thank you for your interest in joining the Acronis team! 😊