Benevis Is Hiring A Part-Time Bilingual Patient Coordinator

Join a company that's truly making a difference in people's lives—by creating smiles and spreading happiness! 😊 At Benevis, we serve over a million smiles annually across communities, with a mission centered on providing accessible, high-quality dental care in a friendly environment. With over 2,000 employees nationwide, we work united to ensure everyone enjoys a healthy, happy smile. Are you ready to be part of our next milestone in bringing joy to countless lives? We have the perfect opportunity for you!

We Are Looking for a Patient Coordinator to Join Our Team

Help us fulfill our mission of delivering excellent dental care and creating memorable experiences for our patients. Join a compassionate team that values teamwork and truly cares about their patients. 🌟

Find Your Opportunity to Make an Impact:

• Get out into your community — participate in local events, including school screenings and presentations, to promote a positive image.
• Join morning huddles (or even lead one!), share appreciation with peers, and highlight outstanding customer service or collaboration examples.
• Enjoy working with kids — they make up 70% or more of our patient base! 🧒👧

Responsibilities

• Provide quality customer service to patients and parents during check-in and check-out.
• Verify patient insurance eligibility and service limits, ensuring accuracy in patient records.
• Greet parents and patients courteously when they arrive and depart.
• Keep parents informed of their child's appointment progress while they wait.
• Maintain a clean, organized waiting area and front desk.
• Prepare patient files—update records, verify insurance, and confirm service limits before appointments.
• Coordinate with the Clinical Team Leader and Doctors to facilitate same-day care when appropriate.
• Assist in meeting office financial goals by scheduling hygiene and operative appointments.
• Schedule follow-up and six-month recall appointments for patients.
• Answer calls promptly, direct calls to the appropriate team members, and take messages as needed.
• Make outbound calls to confirm, reschedule, or follow up on pending treatments for patients.
• Re-file patient records at the end of each day to ensure organized documentation.
• Uphold the highest standards of integrity by complying with regulations and company policies.
• Verify and collect any out-of-pocket balances prior to treatment.
• Perform other duties as assigned to support the team’s success.

Qualifications & Requirements

• High school diploma or GED equivalent.
• Previous office experience, preferably in a dental or medical practice.
• Experience working with children's dentistry is a plus.

What We Offer

• Competitive compensation package 💼
• Quarterly bonuses based on office performance 🎉
• Comprehensive benefits including:
  • Medical, Dental, and Vision insurance
  • 401(k) plan with company match
  • Flexible spending accounts
  • Paid time off and company holidays
  • Much more!

Our Commitment to Respect & Inclusion

We value teamwork, mutual respect, and cooperation. We strictly prohibit unlawful discrimination and harassment in our workplace. 🌍 We do not discriminate based on race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation, or any other protected characteristic under federal, state, or local law.