CircleLink Health Is Hiring A Part Time Bilingual Care Ambassador

Join CircleLink Health as a Care Ambassador! 🚀

CircleLink Health is seeking a passionate, outgoing, and tech-savvy Care Ambassador to help enroll Medicare patients into an impactful monthly check-in program. This part-time role offers an incredible opportunity to make a difference by helping people access the care they deserve while gaining valuable experience in healthcare outreach.

About the Role

As a Care Ambassador, you'll directly connect with patients on behalf of their healthcare providers. Your responsibilities include explaining program benefits, answering questions, and encouraging enrollment through meaningful conversations. You'll be a mix of educator, advocate, and closer—driving real results that matter! 🔑

What You'll Do

• 📞 Cold calling Medicare patients using our specialized enrollment software (aiming for around 15 calls/hour)
• 📝 Clearly explain the care program’s benefits, eligibility, and parameters
• ❤️ Answer patient questions with empathy and accuracy to ensure understanding
• 💪 Motivate and encourage patients to enroll, overcoming objections when necessary
• 🗃️ Document every call and patient interaction thoroughly in our system
• 🔄 Track recurring questions, issues, and feedback, then communicate insights to management
• 📚 Stay updated on program details and best practices for outreach
• ⏰ Complete calls on weekdays between 9am-6pm ET
• ⌛ Availability of 20-25 hours per week is required

What We're Looking For

• At least TWO years of outbound PHONE sales experience — a MUST HAVE!
• Fluent in both English and Spanish — a MUST HAVE!
• Experience with high-volume cold calling, including initiating outbound calls and driving appointment-setting results. This role is 100% cold calling!
• Self-motivated and able to work independently with minimal supervision while meeting performance metrics
• Comfortable with technology and eager to learn new software
• Excellent organizational and time management skills
• Strong communication, critical thinking, and problem-solving abilities
• Patient-first mindset with the ability to build trust quickly
• Motivated to achieve performance goals and continuously improve
• Detail-oriented with a commitment to 100% accurate documentation
• Resilient and adaptable—able to handle objections and keep conversations productive
• Very strong closing skills
• Medicare experience or knowledge is highly desired

Benefits & Compensation 💼

• $20 per hour
• Opportunity to earn a performance-based bonus of $200 after 60 days of employment
• This is a 1099 independent contractor role
• The contractor is responsible for their own equipment, payroll taxes, and benefits