English
Mandarin
JPMorgan Chase Is Hiring A Part Time Associate Banker Bilingual
Join Chase as an Associate Banker — Create memorable, trusted banking experiences!
At Chase, we are dedicated to delivering exceptional client service and building lasting relationships through diversity, innovation, and genuine care. As an Associate Banker, you will embody our brand’s welcoming culture, utilizing cutting-edge technology and personalized service to help clients achieve their financial goals.
📝 Job Responsibilities
- Greet and Welcome: Create a friendly atmosphere by greeting clients, managing lobby traffic, checking clients into queues, and scheduling or canceling meetings.
- Assist with Transactions & Accounts: Exceed client expectations while handling day-to-day transactions, opening new accounts, and ensuring compliance with policies and regulations.
- Promote Digital Banking: Educate clients on self-service options like the Chase Mobile App, Chase.com, and ATMs to facilitate banking anytime, anywhere.
- Build Relationships: Actively listen, ask thoughtful questions, demonstrate empathy, and share product solutions with clients—connecting them with our team of experts.
- Branch Operations: Manage branch facilities and cash devices such as ATMs and vaults, following all bank policies and procedures.
🔑 Required Qualifications, Capabilities, and Skills
- Customer Focus: Prioritize clients’ needs by delivering attentive, friendly, and welcoming service.
- Relationship Building: Show genuine care and establish trust during interactions.
- Effective Communication: Clearly and politely engage clients, understanding and anticipating their needs.
- Problem Resolution: Quickly resolve client issues with attention to detail for a consistent experience.
- Teamwork & Collaboration: Enhance client experiences by working seamlessly with colleagues.
- Product Knowledge: Rapidly learn and adapt to various products, services, and procedures.
- Experience & Education: Client service experience or similar background; high school diploma or GED.
- Language Skills: Fluency in both English and Mandarin (reading and speaking) is required.
🎯 Preferred Qualifications, Capabilities, and Skills
- Technology Engagement: Passion for influencing and educating customers on digital solutions.
- Cash Handling: Experience managing cash or cash devices is a plus.
About Chase
Chase is a leading financial services company committed to helping households and small businesses across America. We focus on creating lifelong relationships, offering a broad range of financial products, and supporting growth for small businesses, nonprofits, and municipalities.
💼 Compensation & Benefits
We offer a competitive total rewards package, including:
- Base salary based on role, experience, and location
- Potential for commission and discretionary incentives
- Comprehensive health care coverage
- On-site wellness centers
- Retirement savings plan
- Backup childcare, tuition reimbursement, mental health support, financial coaching, and more
Additional details will be provided during the hiring process.
🌍 Diversity & Inclusion
We value the diverse talents of our global workforce, which are vital to our success. We are proud to be an equal opportunity employer and do not discriminate based on protected attributes such as race, religion, gender, age, disability, and others. We are committed to making reasonable accommodations to support all applicants and employees. Visit our FAQs for more information.
💰 Base Pay / Salary Range
Flushing, NY — $25.00 - $30.48 / hour