JPMorganChase Is Hiring A Part Time Associate Banker Bilingual Cantonese Required

Join Chase as an Associate Banker and help us create exceptional banking experiences! 🚀

At Chase, we are passionate about creating memorable experiences for our clients and employees—making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

About the Role

As an Associate Banker within Chase, you will be the face of our brand and culture, providing warm, attentive service, leveraging the latest banking solutions, and innovative financial technology to meet client needs.

Your contributions will play a vital role in the success of our branch, helping clients achieve their financial goals through trusted relationships and expert guidance.

Job Responsibilities

• Welcome Clients: Greet clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling meetings.
• Deliver Exceptional Service: Assist with daily transactions, open new accounts, and ensure compliance with all policies, procedures, and regulations while exceeding client expectations.
• Promote Technology Use: Educate clients on self-service options like the Chase Mobile App, Chase.com, and ATMs to help manage their banking needs anytime, anywhere.
• Build Trusted Relationships: Actively listen, ask thoughtful questions, demonstrate empathy, share product knowledge, and connect clients with our team of experts to help reach their financial goals.
• Handle Branch Operations: Manage cash devices such as the cash vault and ATMs, adhering to all bank policies and procedures.

Required Qualifications, Capabilities, and Skills

• 🌟 Ability to prioritize clients and deliver friendly, attentive service in a welcoming environment.
• 🌟 Proven skill in building trusted relationships with genuine care and concern.
• 🌟 Strong communication skills to engage and assist clients clearly and politely, anticipating their needs.
• 🌟 Attention to detail for resolving client issues promptly and effectively, ensuring consistent experiences.
• 🌟 Teamwork skills to elevate the client experience and deliver seamless service with sincerity.
• 🌟 Quick learner of products, services, and procedures.
• 🌟 Previous client service or comparable experience.
• 🎓 High school diploma or GED equivalent.
• 🗣️ Fluent speaking and reading in both English and Cantonese is required.

Preferred Qualifications, Capabilities, and Skills

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Experience with cash handling.

About Us

Chase is a leading financial services firm, serving nearly half of America’s households and small businesses by providing a wide range of financial products. Our mission is to build engaged, lifelong relationships and always put our customers first. We support small businesses, nonprofits, and cities with innovative financial solutions.

We offer a competitive total rewards package based on role, experience, skills, and location, including base salary, commissions, discretionary incentives, and various benefits:

• Comprehensive health coverage
• On-site health and wellness centers
• Retirement savings plans
• Backup childcare and tuition reimbursement
• Mental health support and financial coaching

We value diversity and inclusion, recognizing that our strength lies in the talents of our people. As an equal opportunity employer, we do not discriminate based on race, religion, gender, age, disability, or any protected attribute. 🌍