Merchants Distributors, LLC Is Hiring An Order Processor

💼 Join Our Team as an Order Processing Specialist! At Import Mex Distributors, we are passionate about bringing Latin culture to America’s doorstep—more than just products, we deliver heritage and memories. If you're detail-oriented, bilingual, and eager to contribute to a dynamic team, this is your opportunity!

Company Overview

At Import Mex Distributors, we are dedicated to bringing Latin culture to America’s door. More than just products, we deliver heritage and memories to our customers, creating a vibrant cultural bridge.

Position Overview

The Order Processing Specialist plays a crucial role in ensuring the seamless execution of sales orders, maintaining accuracy, and providing exceptional customer service. Responsibilities include processing daily sales orders, managing picking documentation, and supporting order fulfillment and customer interactions.

Responsibilities

• 📝 Must be bilingual in Spanish and English.
• 🔄 Daily processing of all sales orders and ensuring picking documentation is ready.
• 💲 Change prices according to promotions or vendor codes.
• ⚠️ Review orders for errors upon return from dispatch.
• 💳 Analyze and apply credits as needed.
• 🎯 Ensure that odd orders are only processed if primary orders have not been dispatched.
• 📞 Take orders over the phone if O/A is unavailable.
• 🔍 Verify that there are no un-exported orders.
• 🧹 Keep the workspace and printing area organized.
• 📑 Scan invoices and sales orders daily.
• 🚚 Process daily shipments of sales orders.
• 💰 Handle inquiries regarding credits on sales orders in the system.
• 🛍️ Service customers arriving for sales order pickups.
• 📊 Report all returns of the day to the Warehouse Manager.
• ✏️ Maintain organized and stocked office supplies.
• 🚗 Coordinate driver accommodations for travel days.

Qualifications

Job Requirements:

• 🕗 Varied working hours.
• 🗣️ Bilingual proficiency in English and Spanish.

Education

• 🎓 High School diploma.

Skills

• 💻 Basic computer skills: Excel, Word, PowerPoint.

Schedule

Monday through Friday only, with the following shifts:

• 🔹 3 days: 9am - 6pm
• 🔹 2 days: 12pm - 9pm