Acer Is Hiring An Order Fulfillment Specialist

Join Acer America Corporation, a dynamic and rapidly growing computer hardware company nestled in the heart of Silicon Valley. We are seeking an experienced, detail-oriented individual passionate about supply chain operations to fill our Order Specialist role. 🚀

Key Responsibilities

• Participate in monthly high-level planning sessions to address future forecast gaps and current shortfalls.
• Own customer demand planning by analyzing historical sell-in and sell-through data, along with maintaining strong customer relationships to ensure accurate forecasts for ongoing products.
• Administer product launches at both customer and SKU levels, advocating for account timing and load-in needs.
• Develop business proposals aimed at increasing sales revenue, reducing costs, and enhancing operational efficiencies.
• Manage purchase orders for materials supporting your forecast plans.
• Participate in cross-functional meetings with teams such as Product Management, Business Management, and Supply Chain to gather key insights.
• Ensure timely and accurate forecast submissions within each cycle and accommodate out-of-cycle adjustments.
• Assist in managing product lifecycles by collaborating on inventory strategies for existing items, new products, and transitions.
• Prepare reports and presentations for various teams, including executive leadership.
• Work with multiple teams to track orders, demand-supply matching, and commitments.
• Utilize advanced Excel and database skills to diagnose issues and support ad hoc business decisions. 📊

Required Skills

• Bilingual in English and Mandarin 🈯️
• Strong collaboration skills across functions and cultures.
• Effective time management to meet targets.
• Ownership and problem-solving abilities, with confidence to seek help when needed.
• Extreme attention to detail and customer requirements.
• Excellent communication, including written and presentation skills.
• Experience with demand planning software is a plus.
• Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word.

Qualifications

• Bachelor’s degree in supply chain, business, or related field, or equivalent work experience.
• 4+ years of experience in supply chain, preferably in order fulfillment or demand planning.
• Proven Microsoft Excel skills, comfortable with CSV imports/exports, PivotTables, VLookups, etc.
• Familiarity with online portals and software.
• SAP ERP experience is strongly preferred.
• Self-motivated, able to prioritize in a fast-paced, evolving environment.
• Strong communication skills, both written and verbal.

Equal Opportunity Employment

At Acer, we are an EEO employer committed to diversity. We consider applicants regardless of race, color, creed, religion, gender, age, national origin, marital status, public assistance status, disability, veteran status, or sexual orientation. 🌍