Personal Touch Home Care Is Hiring An Onboarding Coordinator Bilingual (Spanish)

Onboarding Coordinator - Bilingual (Spanish) ✨

Join our team as an Onboarding Coordinator and become a vital part of a trusted home care provider committed to community well-being and professional growth. This full-time, in-person role is located in Long Island City, Queens, NY.

Location & Compensation 📍💵

Location: Long Island City, Queens, NY

Pay: $18.00 - $23.00 per hour

About Us 🏥🤝

With 50 years of dedicated service, Personal Touch has established itself as a trusted provider of home care. Our mission focuses on delivering exemplary patient care while fostering a supportive and empowering workplace environment for all team members.

Why Join Us? 🌟🙌

At Personal-Touch Home Care, we prioritize creating a rewarding career experience. Our extensive history and reputation offer a stable foundation for your professional journey. Join us in making a positive impact on the lives of patients and their families, while enjoying a comprehensive benefits package:

• Employee Recognition Programs: We celebrate your contributions.
• Health Benefits: Medical, Dental, Vision, Accident, and Long-Term Disability coverage.
• Paid Time Off: Generous paid time off to recharge and maintain work-life balance.
• Retirement Plans: 401(k) to secure your future.
• Life Insurance: Company-paid coverage for peace of mind.
• Mileage Reimbursement: Compensation for business travel.
• Professional Growth: Opportunities for development and training.
• Employee Assistance Program: Support for you and your family.
• Perks Program: Exclusive deals on products, services, and experiences.

Job Summary 🚀

The Onboarding Coordinator manages registration and processing for all Home Health Aide, Personal Care Aide (both Certified and entry-level applicants), and Personal Assistant candidates for the CDPAP program. Bilingual Spanish skills are preferred.

Key Responsibilities 📝

• Register and process employment applications, collecting necessary documentation.
• Conduct interviews and review applicant qualifications.
• Assist and translate during document completion for HHA/PCA/PA applicants via phone and in-person, maintaining communication throughout onboarding.
• Verify compliance-related items such as certificates and references.
• Ensure proper upload of documentation into systems.
• Schedule and coordinate training and orientation classes.
• Collaborate with team members and other departments for seamless onboarding.
• Track recruitment metrics and report to management regularly.
• Assist with translation and documentation during classes and orientations.
• Follow organization standards, procedures, and conduct protocols.
• Support team supervisors and perform additional tasks as needed.

Skills & Abilities 🌟

• Exceptional customer service and professionalism.
• Strong communication skills, including active listening.
• Meticulous attention to detail.
• Ability to manage high volumes of calls and visits, prioritizing follow-up.
• Excellent organizational and time management skills.
• Interpersonal skills with a team-oriented mindset.
• Problem-solving and critical thinking capabilities.
• Maintain confidentiality and discretion at all times.
• Ability to work independently and collaboratively.
• Reliable in completing tasks from start to finish.
• Willingness to learn new software systems.
• Ability to travel between locations as necessary.

Qualifications ✅

• Minimum age of 18 years.
• High school diploma or GED required.
• Understanding of the home health care industry a plus.
• Experience in a call center environment preferred.
• Bi-lingual in Spanish is highly preferred.

Working Conditions 🏢✨

• Office environment setting.
• Ability to follow written instructions and accurately document information.
• Ability to communicate clearly verbally and over the phone.
• Proficiency in using software portals for documentation.
• Ability to move within the office to access files and machinery.
• Sedentary work for prolonged periods.
• Ability to lift up to 25 pounds when necessary.

Compensation & Employment Type 💼

Pay: $18.00 - $23.00 per hour

Type: Full-time

Join Our Family! 🌟🎉

We are excited to welcome passionate and dedicated individuals to our team at Personal Touch Home Care. More than just a workplace, we are a community committed to supporting each other's success and making a positive difference. Apply today and help us serve our communities with compassion and excellence!