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Elwood Staffing Is Hiring An On-Site Specialist Bilingual
Join the Elwood family and be part of a team dedicated to integrity, success, exceptional customer service, and community impact. With a strong growth trajectory, Elwood Staffing offers a fulfilling career driven by results and professional development.
About Elwood Staffing
Elwood Staffing is a results-oriented company that helps over 6,000 businesses and places more than 28,000 people into work daily. Our culture emphasizes passion, motivation, and continuous learning. Experience the Elwood way and make a meaningful difference every day! 🚀
#PowerthePurple 💜
Our core purpose is to support both our associates and clients to achieve mutual success through dedication and excellence.
Position: Bilingual On-Site Specialist
General Purpose: The On-Site Specialist plays a crucial role in supporting and enhancing the client's On-Site program by exercising independent judgment in managing associates, ensuring job performance, and fostering strong employer-associate relationships. All employees uphold the company's mission, values, and provide superior customer service in every interaction.
Essential Functions
If you have experience in roles such as Restaurant Server, Administrative Assistant, Call Center, Bank Teller, or Customer Service Representative, you already possess valuable skills for this position:
- Develop strong relationships with the client’s management team.
- Build effective relationships with stakeholders to anticipate needs and recruit suitable temporary resources.
- Communicate effectively with client personnel, associates, and company teams both verbally and in writing.
- Regularly meet with client supervisors to evaluate associate performance and address concerns.
- Maintain intimate knowledge of client facilities, positions, and policies.
- Collaborate with branch, regional, and corporate teams to meet performance goals.
- Assist with identifying and assigning associates who meet client standards.
- Maintain contact with temporary associates to ensure readiness for assignments.
- Conduct new hire orientations covering policies and safety issues.
- Engage newly hired associates following best practices.
- Promptly respond to client and associate concerns, implementing solutions and documenting incidents.
- Walk the operational floor, engaging with staff, observing safety, and assessing productivity.
- Complete injury reports and support injured workers in following company procedures.
- Monitor turnover and develop strategies for retention.
Desired Skills & Experience
- Fluent in Spanish and English.
- Previous experience in customer service roles is preferred.
- Ability to work cross-functionally, communicate proactively, and resolve issues with urgency.
- Proficient in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Valid driver’s license and dependable transportation for travel between sites.
- Availability to work evenings and weekends as needed.
If you are organized and motivated, the On-Site Specialist position is an excellent fit for you! ✨
What Elwood Staffing Offers
- Competitive salary 💵
- Health, Dental, and Vision insurance
- Prescription drug coverage
- Life and Supplemental Life Insurance
- Short and Long-Term Disability plans
- 401(k) plan with company contributions
- Telemedicine services via Teledoc
- Employee Assistance Program
- Benefit Advocates access
- Discount tickets, travel, and shopping through Working Advantage
- Dell computer discounts
- Enterprise Rental Car discounts
- Chairman’s Club recognition
- Anniversary awards program
- Tuition reimbursement
- $500 bonus upon completion of approved professional certification
- $500 recruitment incentive for internal careers
- Bereavement leave
- Paid time off and holidays
- Progressive training and development opportunities
- Opportunities for career advancement
Join Us Today!
Discover why Elwood is one of the best companies to work for in the staffing industry. Become part of our growing team and make a difference in your community! 🌟
We are an Equal Opportunity Employer.
Learn more about us at www.elwoodstaffing.com