Better Health Group Is Hiring An Office Manager(Bilingual Spanish)

Join Our Mission for Better Health! 🌟

At VIPcare, our purpose is centered around Better Health. We specialize in primary care for patients aged 65+ and are passionate about making a difference in their lives.

What's Your Why? 🤔

• Are you seeking a career that fosters both personal and professional growth?
• Do you have a passion for helping others achieve Better Health?
• Are you ready to join a growing team that shares your mission?

Why Join Our Team? 💼

At VIPcare, we value and recognize you. Our team members live their purpose daily, building rewarding careers in a supportive environment that always puts patient care and outcomes first. It's the little things we do each day that set us apart—because our patients are family, and we want to keep our family healthy.

Be part of a team transforming healthcare, one patient at a time. We take excellent care of our team so they can deliver exceptional care to our patients. Together, we strive for:

• Better Care ✅
• Better Outcomes 🎯
• Better Health 🌱

Responsibilities ✨

Join Our Team! Explore our open positions and find the role that ignites your passion and enhances your skills.

Position Objective 🎯

The Office Manager plays a vital operational and clinical role, providing 5-Star Service. Responsible for assisting physicians in daily healthcare operations and geriatric patient treatments, the Office Manager reports to the Regional Manager and manages a care team consisting of medical assistants and/or receptionists (typically 3-7 members).

Key Responsibilities 📝

• Oversee, monitor, and improve clinic performance metrics such as HEDIS, admission management, ER utilization, and patient visit rates.
• Manage the clinic staff, including payroll, PTO, hours, and performance reviews.
• Coordinate with providers to ensure high-quality patient care.
• Assist with scheduling, administrative, and clinical duties for providers (mid-levels and physicians).
• Lead daily clinic huddles and assign outreach efforts to team members.
• Ensure efficient, accurate, and patient-focused operations across front and back-office teams.
• Provide exceptional customer service to patients, staff, and other departments.
• Onboard and train new team members according to Better Health Group policies.
• Maintain accuracy of all documentation, including supplies, invoices, referrals, patient records, and medications.
• Advise management on office trends, policies, and workflow improvements.
• Participate in team meetings and communicate updates effectively.
• Keep team calendars, spreadsheets, and whiteboards current.
• Assist providers with credentialing, portal access, licenses, and memberships.
• Ensure compliance with Medicare Advantage, HIPAA, and labor laws, reporting breaches as necessary.
• Perform additional duties as assigned.

Position Requirements & Skills 🎓

• Minimum 4-5 years of Medical Assisting experience (dependent on clinic location and team dynamics)
• At least 1 year of leadership experience
• CPR certification preferred
• Strong commitment to patient care and confidentiality
• Excellent communication skills (oral and written)
• Proficiency in medical terminology and coding
• Knowledge of HIPAA, OSHA, and Biohazard guidelines
• Basic proficiency in electronic medical records and computer skills
• Familiarity with Google Suite and Microsoft Office applications

Preferred Qualifications 🌟

• Bachelor's Degree in healthcare administration or a related field
• Medical Assistant Certification
• Previous medical assisting experience
• Clinical skills including vital signs, medication review, injections, wound care, blood draws, and assisting physicians

Physical Requirements 💪

• Full range of motion, manual dexterity, and eye-hand coordination
• Ability to stand, walk, bend, kneel, and reach for prolonged periods
• Capability to lift and move patients and equipment (up to 15 lbs)
• Normal vision and hearing (corrected if necessary)
• Ability to sit or stand for extended durations
• Must have reliable transportation and operate a motor vehicle

Key Attributes & Skills ⭐

• Positive work ethic that inspires others
• Effective team player with valuable ideas and reliability
• Energetic and passionate in facing tasks and challenges
• Focus-driven with goal-oriented mindset
• Confidential handling of data
• Ability to collaborate across teams and work independently
• Excellent organizational and multi-tasking skills with keen attention to detail
• Strong communication and interpersonal skills
• Critical thinking and problem-solving abilities
• Results-oriented with quality-focused execution
• Culturally sensitive and adaptable to diverse patient populations

Compensation & Benefits 💰

We offer a highly competitive salary and comprehensive benefits package, including:

• Competitive base salary
• Medical, dental, vision, disability, and life insurance
• 401(k) plan with employer match
• Paid time off and holidays

Salary Range 💸

USD $50,000.00 - USD $55,000.00 per year