Konare Law Is Hiring An Office Assistant Bilingual

Konare Law, a boutique law firm specializing in removal proceedings and immigration cases, is seeking a Bilingual Office Assistant to join our growing team. This role is vital in supporting administrative functions, ensuring smooth operations, and fostering effective communication within the firm. 🌟

Position: Bilingual Office Assistant

About the Role

The Office Assistant will be responsible for delivering exceptional customer service to clients and supporting various administrative and financial duties, including managing contracts and quotes. You will handle incoming calls, manage schedules, and ensure clients receive the support they need.

Responsibilities

Front Desk & Client Communication

• Manage all incoming calls on a multi-line phone system, directing callers appropriately 📞
• Monitor and forward voicemails for timely follow-up
• Serve as the first point of contact for clients, visitors, and vendors, providing a welcoming experience 🤝
• Deliver exceptional customer service with a positive and helpful attitude

Administrative & Office Support

• Handle all incoming and outgoing mail, emails, and deliveries ✉️📦
• Maintain a clean, organized front office fully stocked with supplies
• Open and close the front office daily and support general office functions
• Assist with managing office supply inventory in collaboration with the administration team

Scheduling & Records Management

• Schedule and coordinate meetings, consultations, and appointments 📅
• Update and maintain client records with payments, balances, and contact info
• Support management and staff with administrative tasks and special projects

Client Retention & Contract Management

• Quote potential clients after consultations following firm guidelines 💼
• Create, review, and maintain retainer agreements for accuracy and consistency ✅
• Facilitate preparation, negotiation, and signing of client contracts
• Collect retainer down-payments during client onboarding 💰
• Maintain follow-up communication with quoted but unretained clients at 30-day intervals

Finance & Billing Support

• Process invoices and track expenses and departmental budgets 💵
• Update billing records and financial data accurately and confidentially

Confidentiality & Compliance

Maintain strict confidentiality and professionalism in all client interactions and recordkeeping. 🔒

The firm reserves the right to modify or add duties as necessary to meet business needs.

Qualifications

• Self-motivated, proactive individual capable of working independently and in a team
• Strong interpersonal and bilingual communication skills in Spanish and English 🗣️🇪🇸🇺🇸
• Ability to thrive in a fast-paced, dynamic environment with strong attention to detail
• Proven excellence in professional roles with a passion for client service
• Customer service-oriented with a positive, solution-focused attitude
• Willingness to cross-train across administrative and operational tasks

Requirements

• Bilingual fluency in English and Spanish
• High school diploma or equivalent; additional certifications preferred
• At least 2 years of experience in a professional office setting
• Minimum of 2 years in customer service
• 1 year of accounting or billing experience is a plus

Why Join Konare Law? ❤️

Our Vision & Benefits

Health & Wellness 🏥

• Health Insurance: We cover 90% of your premium
• Vision & Dental: 100% paid coverage for both
• Disability Coverage: Short-term and long-term fully covered

Financial Security & Growth 💼

• 401K Benefits: Match dollar for dollar up to 4%

Nourish & Celebrate 🎉

• Friday Lunches: Enjoy complimentary lunch every Friday
• Festive Holidays: At least 10 paid holiday days
• Fun Activities: Employee bonding and recreation opportunities