NextGen Living Is Hiring An Office & Operations Coordinator

Join NextGen Living as an Operations Coordinator! 📍 Redwood City, CA

We are seeking a highly organized and bilingual (English/Spanish) Operations Coordinator to streamline our daily operations and support our expanding residential cleaning services across the Bay Area. If you excel at problem-solving, communication, and organization, this is the perfect opportunity for you!

About the Role

This full-time position involves managing schedules, facilitating communication between teams and clients, and supporting operational workflows to ensure our services run smoothly and efficiently.

Key Responsibilities

Client & Team Communication

• Answer incoming calls: Engage with clients and employees promptly and professionally 📞
• Serve as a communication link: Maintain seamless communication between the office and cleaning teams
• Respond to updates and questions: Manage scheduling inquiries and operational needs effectively

Scheduling & Calendar Management

• Manage schedules: Oversee daily cleaning appointments and team calendars 🗓️
• Coordinate routes: Optimize schedules across the Bay Area for efficiency
• Adjust plans: Flexibly modify schedules in response to changes or cancellations

Operations Support

• Assist with organization: Improve office workflows and operational processes 🎯
• Track inventory: Monitor cleaning supplies and coordinate replenishments
• Support projects: Contribute to system improvements and internal initiatives

Administrative Tasks

• Maintain records: Keep organized documentation using Google Workspace
• Manage schedules: Use Google Sheets and calendars for organization and planning
• Perform general office duties: Assist with various administrative tasks as needed

Requirements

• Language proficiency: Fluent in English and Spanish (required) 🌎
• Technical skills: Strong computer skills, including Google Workspace, Sheets, and Calendar management
• Organizational & communication skills: Excellent at multitasking and clear communication
• Independence & initiative: Ability to work autonomously and proactively
• Adaptability: Comfort with multitasking in a fast-paced environment
• Local knowledge: Good understanding of Bay Area geography and driving times 🚗
• Attention to detail: Dependable, proactive, and meticulous in your work