Remotara Is Hiring A Middle Account Manager

Join GR8 Tech — The iGaming Platform for Champions 🚀

GR8 Tech specializes in building B2B iGaming platforms for operators who aim to lead in the industry. We provide comprehensive, high-impact technology designed to scale seamlessly, from integrations and consulting to ongoing operational support. Our platform powers millions of active players and drives meaningful business growth. Together, we help operators build success stories across brands, markets, and geographies.

With over 1,000 talented individuals across various locations and time zones, our ambition fuels us, and our people make it all possible. If you have a challenger’s spirit and a champion’s attitude, we want you with us.

Role Purpose 🎯

This position exists to support and grow GR8 Tech’s clients by ensuring smooth operations, effective product utilization, and strong day-to-day partnerships. You will help clients derive maximum value from our platform, improve ROI, and gather feedback to enhance our offerings.

What You’ll Drive 🚗

• Client Operations & Support:
  • Manage business and operational support for an assigned client portfolio.
  • Develop existing and new clients into long-term partnerships.
  • Handle commercial and operational issues to guarantee smooth service delivery.
• Onboarding & Product Usage:
  • Support onboarding processes for newly signed clients.
  • Assist clients in adopting and effectively using GR8 Tech products.
• Performance & Reporting:
  • Analyze client performance and product usage metrics.
  • Create reports, statistics, and performance summaries.
  • Collaborate with clients to optimize ROI across the platform.
• Product Communication & Feedback:
  • Present product updates, upgrades, and new features.
  • Collect client feedback and relay it to product and development teams.
• Cross-Functional & Commercial Collaboration:
  • Partner with affiliates, customer service, payments, and development teams.
  • Identify opportunities for upselling and cross-selling; document these in CRM.

What Makes You a GR8 Fit 🌟

Must-Have Skills & Experience ✅

• 1–2 years of professional experience, with at least 1 year in the iGaming industry in B2B Account Management or a related role.
• Proficiency in English and fluent Turkish communication.
• Confident MS Office skills (Excel, PowerPoint, Word).
• Basic experience with CRM and Business Intelligence tools.
• Excellent communication skills combined with high emotional intelligence.
• Ability to work independently, prioritize tasks, and manage operational responsibilities efficiently.
• Strong analytical mindset and problem-solving skills.

Nice-to-Have Skills & Experience 🌱

• Familiarity with SDLC and task management tools such as Jira, Confluence, or Miro.
• Basic technical understanding of web services.
• Experience in commercial negotiations or discussions.
• Creative thinking for platform or process improvements.
• Proficiency in Ukrainian or Russian languages.

Why You’ll Love Working Here ❤️

Enjoy our benefits cafeteria, where you receive an annual budget to spend on:

• Sports, Medical, Mental Health support
• Home Office allowances
• Language learning opportunities