Metro Dermatology of NY P.C. Is Hiring A Medical Receptionist Front Desk Bilingual

Join Our Team as a Bilingual Receptionist/Operator at Metro Dermatology of NY! 🌟

We are looking for friendly and efficient bilingual (Spanish and English) receptionists/operators to join our teams in Queens, specifically in Flushing and Elmhurst. If you excel at multitasking and providing compassionate patient service, we want to hear from you!

About Us

Metro Dermatology of NY PC is a busy dermatology and aesthetics practice serving diverse communities across Bronx, Flushing, Elmhurst, NY, and Fort Lee, NJ. Our office operates Monday to Friday from 8 am to 6 pm, with Saturday hours from 9 am to 1 pm. Employees typically work between 34-40 hours per week, with at least one Saturday each month. Overtime is compensated for hours exceeding 40 per week.

We Offer

• Partially subsidized health, vision, and dental insurance 🩺
• Retirement plans including 401(k) or Roth, post-eligibility 🎯

Job Requirements 📋

• COVID-19 vaccination: Strongly recommended, including booster if eligible
• Education: High school diploma or GED required
• Language skills: Fluency in both Spanish and English required
• Experience: Prior work in a medical office or medical field required
• Preferred Skills: Experience with EHR/EMR systems, customer service background, and familiarity with Microsoft Office (Word, Excel)
• Abilities: Ability to work in a fast-paced environment, prioritize tasks, and communicate effectively

Key Responsibilities 🎯

• Open and/or close the office, including managing gates, computers, and lights (schedule-dependent)
• Greet patients, sign them in, and verify insurance and personal information
• Maintain a clean and organized front desk and reception area
• Distribute intake forms, new patient documents, and legal policies
• Process co-payments for insured patients and payments for uninsured patients
• Manage patient records, including scanning documents and updating billing systems
• Schedule appointments, both new and follow-up, according to provider availability
• Confirm upcoming appointments with patients
• Answer multi-line phone systems, redirect calls, and handle inquiries as necessary