Vein Clinics of America, Inc. Is Hiring A Medical Receptionist Bilingual Mandarin English

Join Our Team as a Bilingual Medical Receptionist in New York! 🌟

We are seeking a compassionate and organized Bilingual Medical Receptionist (Mandarin / English) to serve our diverse patient community at our clinics in New York City.

About USA Clinics Group 🏥

USA Clinics Group was founded with the goal of delivering patient-first care beyond the hospital setting. As the largest outpatient network nationwide, we operate over 170 clinics across the country, specializing in vein, fibroid, vascular, and prostate treatments. Our mission is to provide life-changing, minimally invasive care, making quality healthcare accessible close to home.

We foster a culture rooted in innovation, compassion, and accountability. We’re excited to meet talented individuals like you!

Position Overview

As a Medical Receptionist, you will manage the needs of our patients while ensuring the smooth operation of the office. Your support to physicians will span all stages of medical procedures—before, during, and after—aiming to deliver an excellent patient service experience.

Position Details

• Schedule: Full-time, hours vary between 7am–7pm; Sunday – Friday
• Location: Lower Manhattan clinics (Chelsea, Lenox Hill, 1st Ave, Harlem, Fulton St)
• Compensation: $19–$21 per hour, based on experience and qualifications
• Language Requirement: Fluency in English and Mandarin required
• Training: Paid training for 2–4 weeks

Responsibilities 🎯

• Greet patients and escort them to examination rooms; assist with form completion as needed
• Schedule appointments, handle transportation requests, rescheduling, and patient inquiries
• Ensure patient needs are met at all times and questions are answered satisfactorily
• Maintain cleanliness and readiness of procedure rooms
• Prepare patients before procedures and perform cleanup afterward
• Provide post-procedure instructions and medication guidance when necessary
• Monitor and replenish supply inventory
• Perform additional duties as assigned

Qualifications ✅

• High school diploma or equivalent
• At least 1 year of experience as a receptionist, preferably in medical or dental settings
• Fluency in both English and Mandarin required
• Support multiple clinics supporting Chelsea, Lenox Hill, 1st Ave, Harlem, and Fulton St

Benefits 🎁

• Comprehensive Healthcare Plan (Medical, Dental, & Vision)
• Retirement Plan (401k)
• Paid Time Off (Vacation & Sick Days)
• Paid Training program (2–4 weeks)