BioLife Plasma Services Is Hiring A Medical Customer Service Bilingual

Join Our Team at BioLife: Part-Time Plasma Donation Role

Take the first step toward making a difference in patients' lives while enjoying a flexible, part-time schedule designed to fit your busy life. At BioLife, we value reliability, care, and community, and we're eager to welcome you to our team! 🚀

Important Notice

By applying, I acknowledge that my employment application will be processed per Takeda's Privacy Notice and Terms of Use. I also confirm that all submitted information is true to the best of my knowledge.

Job Description

We understand the importance of flexibility, especially for those balancing multiple commitments. This role offers meaningful part-time opportunities with shifts typically lasting 4 to 6 hours a day, 3 or more days per week—designed to align with your schedule.

• We'll confirm your availability and shift preferences early in the interview process.
• Open communication is key—you're always informed about schedule changes in advance.
• Your reliability during scheduled hours is essential, but flexibility on both sides is appreciated.

Whether you're seeking extra income, valuable experience, or a schedule that works for you, BioLife welcomes part-time team members like you! Plus, you can start strong with our paid, interactive training program! 🎓

We invite you to take a virtual tour of one of our Plasma Donation Centers to get a sneak peek of what to expect.

About The Role

Every day, you'll meet donors who motivate you, and you'll contribute to collecting plasma that becomes life-changing medicines. A strong commitment to customer service and quality is essential. Reporting to the Plasma Center Manager, you'll perform as a plasma donor screener and assist with phlebotomy to support center operations.

How You Will Contribute

• Answer phones, greet donors, and focus on their safety and comfort.
• Screen new and repeat donors, record vital signs, and finger stick results.
• Use our Donor Information System, prepare donor charts, and maintain accurate records.
• Coordinate donor compensation and identify operational improvements.
• Work various shifts, including Saturdays, Sundays, and holidays, to support our donors.

What You Bring to Takeda

• High school diploma or equivalent.
• Ability to walk and/or stand throughout your shift.
• Availability to work evenings, weekends, and holidays.
• Physical ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
• Ability to lift up to 5 lbs., with occasional lifting of up to 32 lbs. and rarely 50 lbs.
• Fine motor skills, depth perception, and the ability to hear equipment from a distance.
• Prolonged glove wear due to potential bloodborne pathogen exposure (risk level 1).
• At least 1 year of experience in a customer-facing or patient-facing role is helpful.

What Takeda Offers You

Every day, Takeda empowers you to help improve lives through innovative therapies. While you focus on our donors, we support you with:

• A purpose-driven environment you can believe in.
• A collaborative team you can count on.
• Opportunities for career growth.
• Comprehensive benefits, including retirement plans, medical and dental insurance, family leave, disability coverage, and more.

Experience a fast-paced, friendly atmosphere dedicated to making a difference! 🌟

More About Us

Takeda is transforming patient care with novel pharmaceuticals and support programs. Recognized as a Global Top Employer, we foster innovation, inclusivity, and excellence, all while committed to providing Better Health and a Brighter Future worldwide.

BioLife Compensation & Benefits Summary

We prioritize fair and transparent pay practices. Here are the details for our Bronx, NY location:

• Starting Hourly Wage: $21.00
• The actual wage complies with local minimum wage laws.
• Benefits include medical, dental, vision insurance, 401(k) with company match, short-term incentives, disability coverage, life insurance, tuition reimbursement, paid volunteer time, holidays, and well-being programs.
• Eligible for up to 80 hours of sick leave annually, with new hires accruing up to 120 hours of paid vacation.

EEO Statement

Takeda is committed to fostering a diverse workforce and providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics, in accordance with applicable laws.

Job Details

• Location: USA - NY - Bronx - Hunts
• Worker Type: Employee
• Worker Sub-Type: Regular
• Time Type: Part-time
• Job Exempt: No