ChenMed Is Hiring A Medical Assistant Bilingual

Join a dynamic healthcare team dedicated to transforming lives through innovative primary care, with opportunities to grow and make a real difference in patients' lives every day! 🚀

About Us

We’re unique. You should be, too. We’re changing lives daily—both for our patients and our team members. As a rapidly expanding, family-owned, physician-led organization, we’re committed to improving health outcomes and fostering professional growth. 🌟

Are you innovative and entrepreneurial-minded? Do you have an exceptional work ethic and high ambition? Are you someone who inspires others with kindness and joy? If so, we want you to join our team!

This position requires candidates to be bilingual in English and Vietnamese.

Position Overview: Medical Assistant (Care Promoter 1)

The Care Promoter 1 role is an unlicensed medical professional who is cross-trained to perform both routine administrative and clinical tasks to ensure our medical centers operate smoothly. Duties may vary depending on the setting, size, location, and specific needs.

In addition to administrative responsibilities, Care Promoters perform clinical duties under direct supervision of physicians, adhering to state medical practice acts. They are vital members of a Physician-led Care Team that provides comprehensive primary care tailored to specific patient populations.

Essential Job Duties & Responsibilities

• Measure and record patient vital signs and document medical history and interview details 📝
• Communicate patient needs to the PCP, Clinician, Specialist, and other clinical staff
• Prepare patients for examinations, perform routine screening tests, assist physicians during exams, and explain procedures to patients 🩺
• Observe patients and report changes in their conditions to the medical team
• Perform non-critical medical procedures based on medical instructions and assist with therapeutic tasks
• Collect lab specimens, perform basic waived lab tests, and manage medications including administering, changing dressings, and suturing 🩸
• Maintain supplies, sterilize instruments, and ensure compliance with OSHA safety standards
• Handle communication with patients via phone, relay information, and process prescription calls with physician approval 💊
• Support medication dispensing using the ChenMed Rx system with appropriate medical terminology and professional conduct
• Provide health coaching to promote healthy lifestyle choices, follow-up with patients, and perform other duties as directed by management

Knowledge, Skills & Abilities

• Strong interpersonal and customer service skills with empathy and compassion ❤️
• Exceptional communication, organization, and time management skills
• Ability to collaborate effectively with physicians, clinicians, nurses, and administrative staff
• Problem-solving mindset focused on patient care and team goals
• Knowledge of medical terminology, services, standards, and policies
• Proficiency in basic phone and computer operations; skilled in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)
• Attention to detail to ensure accurate documentation and data management
• Ability to maintain organized systems to promote timely patient flow
• Calm and effective in busy, high-pressure situations
• Willingness to travel regionally up to 10% as needed
• Fluency in both English and Vietnamese, spoken and written

Education & Experience Requirements

• High school diploma or GED required
• Completion of a nationally accredited program such as Medical Assistant, Patient Care Technician, EMT, or Paramedic is required
• Minimum of 1 year of related work experience
• BLS certification for Healthcare Providers is required
• Experience working with geriatric patients is a plus
• Experience with EMR systems preferred

Compensation & Benefits

Pay Range: $17.00 – $24.26/hour 💵

Final compensation depends on experience, education, location, and other factors. The role may also include bonuses or commissions.

Learn more about employee benefits here.

Join Our Mission

We’re ChenMed, transforming healthcare for seniors and making a positive impact across America’s healthcare landscape. With a focus on quality, compassion, and growth, we offer fulfilling careers with excellent work-life balance, ongoing career development, and competitive pay. 🌍

Be part of a team that truly makes a difference—every single day.

Application Details

Current employees interested in internal opportunities, click HERE.

Contingent workers, please see the job aid HERE for application instructions.

This position is onsite and may require occasional travel.