POD Health Is Hiring A Medical Assistant Bilingual Cantonese

💼 Join Our Mission-Driven Healthcare Team and Earn a $250 Sign-On Bonus! 🎉

Become part of POD Health and receive a $250 sign-on bonus after successfully completing 90 days of employment. Join us in transforming healthcare accessibility and personalization! 🚀

About Us

At POD Health, we are dedicated to improving patient outcomes by integrating cutting-edge technology with personalized care. Our core services include:

• Telehealth 📱
• Remote Patient Monitoring (RPM) 🛡️
• Chronic Care Management (CCM) 🏥
• Community Health Initiatives (CHI) 🌍

We ensure that patients get the care they need, whenever and wherever they are, empowering proactive health management and addressing healthcare disparities in underserved populations. 🤝

Schedule & Location

Schedule: Monday - Friday, 9am - 5pm

Location: On-site in Brooklyn, NY 11218 🏢

Position Summary

The Medical Assistant plays a pivotal role supporting nurses and nurse practitioners by monitoring patient vitals remotely, managing patient records, assisting with inquiries, and ensuring compliance with healthcare regulations. Your contribution helps deliver exceptional, accessible patient care. 💙

Key Responsibilities

• Work with nursing and administrative teams to monitor health metrics, ensure accurate data entry, and coordinate follow-up care. 🤝
• Address alerts on dashboards promptly and communicate with patients as needed. 📲
• Exhibit strong phone communication skills, demonstrating empathy and professionalism. 🎧
• Remind patients of measurement requirements and document results accurately. 📝
• Escalate urgent cases to nurses or nurse practitioners for further assessment. 🚑
• Maintain and update patient medical histories, vital signs, and test results within the EMR system. 💾
• Manage inbound and outbound calls, monitor vital signs via RPM dashboards, and follow up to ensure care adherence. 📞
• Input and manage patient data within systems like AdvancedMD and CCIQ. 💻
• Verify insurance coverage and obtain prior authorizations as required. ✔️
• Schedule virtual appointments with healthcare providers, coordinating with patients and staff. 📅
• Adhere strictly to HIPAA and organizational conduct policies, ensuring confidentiality and compliance. 🔒

Required Qualifications

• High School Diploma or GED 🎓
• Fluency in Cantonese is mandatory 🈵
• 1-2 years of experience in a healthcare environment 😊
• Proficiency with EMR systems; experience with AdvancedMD is a plus 💻
• Knowledge of patient care procedures and medical terminology 🩺
• Excellent interpersonal and organizational skills 📝
• Exceptional customer service abilities, demonstrating empathy and professionalism 💖

Benefits

• Health, dental, and vision insurance 🏥
• 401(k) plan with company match 💼
• Paid vacation, holidays, sick leave, and floating holidays 🌴🎉
• Opportunities for professional development 📚
• Work in an innovative, mission-driven healthcare space 🌟