AMN Healthcare Is Hiring A Mandarin Video Remote Interpreter

Join Our Team as a Video & Audio Remote Interpreter! 🎥🎧

AMN Language Services is seeking dedicated Video Audio Remote Interpreters to serve our limited English proficient (LEP) community across healthcare, legal, and community settings via innovative telehealth platforms.

About AMN Healthcare Language Services 🌐

We are a technology-driven company revolutionizing patient and professional communication across the healthcare landscape. Building on a strong foundation of remote interpretation services—including onsite, video, and audio—we leverage advanced technology to enhance visual communication and vital conversations. Our telehealth division aims to improve patient care while reducing hospital costs, led by a team with decades of experience in healthcare and technology.

Video Interpreter Responsibilities 📝

• Provide effective video remote interpreting services for consumers, with occasional audio calls.
• Adhere to all policies and procedures outlined by AMN Language Services.
• Maintain professional behavior, including regular attendance, punctuality, preparedness, respectful collaboration, and accurate record keeping.
• Quickly adapt to new and evolving technologies.
• Complete platform training and pass internal readiness checks before handling live calls.
• Participate in ongoing quality assurance and call monitoring programs.

Required Qualifications ✅

• Fluent in both source and target languages with strong verbal communication skills.
• Successful completion of a medical language proficiency assessment covering interpreter protocols and medical terminology.
• Respect and understanding of LEP clients, including culture, dialects, beliefs, and preferences related to legal and medical care.

Preferred Qualifications 🌟

• 2–5 years of professional US-based medical interpreting experience.
• National interpreting certification (CCHI or CMI).
• Degrees or certifications in interpreting practices.
• Completion of accredited medical interpreting training courses (e.g., ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour courses).
• Extensive knowledge of ethical standards and practice guidelines (IMIA, NBCMI, NCIHC).
• Familiarity with medical privacy laws (HIPAA) and related federal and state laws.

Home Office Requirements 🏡

• Private room with full-length walls and a lockable door for privacy.
• Hardwired high-speed internet connection.
• This position cannot be performed in public spaces, travel trailers, or non-company approved private offices.

Physical Requirements 💪

• Ability to sit for up to 8 hours.
• Use of on-ear headset throughout shifts.
• Operate a web camera for interactions with patients and providers.
• Vision capabilities including close, distance, color, peripheral, depth perception, and focus adjustment.
• Occasional lifting/moving up to 25 pounds.
• Ability to walk, sit, use hands, reach, stoop, talk, and hear as needed.

Benefits & Compensation 🎁

• Paid Time Off (PTO)
• 401K plan with company matching
• Company-provided equipment
• Bimonthly paychecks via direct deposit
• Support available 24/7 through our Client Success Team (CST)

Additional Details ⚙️

Work eligibility: Must be authorized to work in the USA.

Job type: Part-time, with a fixed schedule of 20–28 hours per week.

Pay scale: $19.00 - $22.00 per hour (subject to experience, training, education, and location; rates may vary).

Equal Opportunity Employment 🌎

AMN Healthcare Language Services is an Equal Opportunity / Affirmative Action employer, committed to diversity and inclusion in the workplace.