English
French
CXG Is Hiring A Luxury Brand Evaluator
Turn your passion for luxury into a rewarding career opportunity! Join CXG, the global leader in customer experience, and collaborate with iconic brands such as Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. Explore the world of premium brands while making a lasting impact in fashion, beauty, jewelry, or automobiles. ✨
About the Role
As a luxury brand evaluator, you'll discreetly assess customer experiences to provide vital feedback that helps brands refine their services. Whether visiting boutiques, shopping online, or returning products, your insights shape the future of luxury.
- Flexibility: Each in-store visit takes approximately 20 minutes, allowing you to complete multiple assignments.
- Frequent Opportunities: Perform several missions per month and work with some of the most prestigious brands worldwide.
Our Luxury Partners
Fashion & Couture 👗
- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches 💎
- Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare 💄
- Guerlain, Sephora, L’Oréal, Givenchy
Automotive 🚗
- Bentley, Jaguar, Genesis, Maserati, Vespa
What You Will Be Doing
- Choose your assignments — align missions with your personal preferences and profile.
- Visit and evaluate — explore luxury stores or assess online, engaging with sales associates from the comfort of your home.
- Observe carefully — check ambiance, service quality, and overall customer experience.
- Provide honest feedback — share your observations through our platform via questionnaires.
Perks of the Role
- Collaborate with iconic brands across various industries
- Enjoy flexible assignments tailored to your interests
- Receive compensation for your time and input, with potential reimbursement on purchases
- Utilize a user-friendly platform to manage missions and feedback
How to Join the CXG Community
- Register: Sign up at live.cxg.com and confirm your email.
- Complete your profile: Fill out your details to 100% and get verified.
- Get certified: Pass the General Certification to access missions.
- Apply for missions: Explore assignments with brands that excite you.
- Start evaluating: Begin making a difference in the luxury market.
Compensation
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Receive reimbursement for approved items as outlined in the mission brief.
About CXG
At CXG, we connect over 80,000 evaluators across 70 countries with premium brands. With 12 global offices and nearly two decades of expertise in CX retail, we're dedicated to redefining the customer experience for luxury giants.
Join us and experience the flexibility of working on the go with our mobile platform, CXG Live. Manage missions, certifications, and feedback seamlessly from your device.
Requirements
- Must be 18 years of age or older
- Current customer of premium and luxury brands
- Not currently under contract with any retail brands to ensure impartiality
- Punctual, organized, detail-oriented, and reliable
- Observant and passionate about customer experience
- No prior experience required; we value genuine feedback from honest customers