Woongjin, INC. Is Hiring A Logistics Coordinator Bilingual

Join our growing team as a Logistics Coordinator - Bilingual (English/Korean) and play a key role in ensuring seamless logistics operations while supporting a mission-driven company.

Our Mission

WOONGJIN, Inc. is a rapidly expanding team dedicated to delivering unique, exceptional, and enhanced services to our clients. We adhere to a strong moral code rooted in providing goodness without expecting rewards, motivated by responsibility and servant leadership. 🌟

Benefits 🎉

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Retirement Plan
• Paid Sick Hours

Job Description

Documentation Management 🗂️

• Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.)
• Ensure compliance with company, customer, and regulatory documentation requirements
• Maintain accurate filing systems (digital and physical) for all logistics-related records

Communication & Coordination 📞🤝

• Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates
• Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers
• Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims

Invoicing & Financial Support 💼

• Generate, verify, and process logistics-related invoices in line with contractual agreements
• Communicate billing details to customers and internal finance teams, ensuring accuracy and promptness
• Assist in resolving discrepancies in billing, payments, and supporting claims processes

Qualifications 🎓

• Bachelor's degree in Business, Supply Chain Management, Logistics, or a related field (preferred)
• 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus)
• Strong organizational skills with meticulous attention to detail and accuracy
• Excellent verbal and written communication skills for cross-team and customer interactions
• Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred
• Ability to handle multiple priorities in a fast-paced environment
• Preferred: Bilingual proficiency in Korean and English

Key Competencies 🔑

• Detail-oriented and process-driven
• Strong problem-solving and follow-up skills
• Customer-focused with the ability to build positive relationships
• Adaptability to shifting priorities and time-sensitive tasks

Additional Informationℹ️

All your information will be kept confidential following EEO guidelines. Note: This position is NOT open for C2C arrangements.