SBT Global Is Hiring A Logistics Business Support Korean

Logistics Business Support (Korean Bilingual) 🚚🌟

Join our dynamic logistics team as a bilingual support specialist, providing essential assistance across multiple departments with your English and Korean language skills.

Job Details

• Working Hours: 8:30am – 5:30pm (On-site) 🕗
• Contract Duration: 1 year ⏳
• Pay Rate: $24 – $28/hr DOE 💰

Qualifications 📋

• Entry level or less than 3 years of experience in logistics operations, sales support, or business development support
• Bachelor's degree in Logistics, Business Administration, Supply Chain Management, Marketing, or related field 🎓
• Excellent written and oral communication skills in both English and Korean 🗣️📝
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus
• Self-motivated, team-oriented, and adaptable to a fast-paced environment
• Willingness to expand knowledge of the logistics industry

Key Responsibilities 🚀

1. Management Reporting & Leadership Support

• Prepare reports and performance summaries for management review 📊
• Support Group/Sales Team Leaders in daily administrative tasks and strategic initiatives
• Assist in tracking performance data and generating business reports

2. Pricing Support & Inquiry Handling

• Respond to customer inquiries regarding service status and general requests 💬
• Support the preparation of freight rate quotations and pricing proposals under sales lead guidance
• Handle rate documentation and contract filing administrative tasks

3. Inside Sales Support & Database Management

• Maintain relationship with existing and potential customers through follow-up communications
• Manage and update CRM systems and sales databases for accuracy
• Monitor sales pipeline and update lead status accordingly

4. Customer Service & Internal Coordination

• Follow up on customer complaints and coordinate resolutions 🛠️
• Ensure timely internal communication to resolve operational issues
• Assist with sales order and shipment processing administrative tasks

5. Cross-Functional Coordination

• Facilitate communication between Sales and Operations teams
• Collaborate with Pricing, Legal, and Finance teams on contracts
• Support new business implementations and departmental projects

6. Sales Documentation & Profitability Analysis

• Assist in preparing sales materials, proposals, and presentations 📈
• Support Excel data tasks such as P&L simulations and profitability analysis
• Help compile data for margin and pricing evaluations

7. Market Research & Admin Support

• Conduct industry trend research and identify potential clients 🔍
• Assist with business development activities and client meetings

8. Process Improvement & Operational Support

• Provide daily operational support to enhance workflow efficiency
• Contribute to initiatives improving service productivity and customer satisfaction
• Perform ad-hoc reporting as needed
• Perform other relevant duties as required