Benchmark Mortgage (NMLS #2143) Is Hiring A Loan Officer Assistant

Join Benchmark as a Loan Officer Assistant/Coordinator! 🚀

Benchmark is committed to delivering exceptional customer service and a smooth loan process. We are looking for a dedicated Loan Officer Assistant/Coordinator to support our Loan Originators and Production Partners, ensuring efficient operations and outstanding client experiences.

Position Overview

The Loan Officer Assistant/Coordinator plays a vital role by providing sales support, coordinating loans, gathering documents, and delivering excellent customer service. Ideal candidates are service-oriented, possess outstanding communication skills, and demonstrate strong organizational abilities.

Essential Functions of the Role

• Provide administrative and sales support: Assist loan originators and production partners to streamline sales efforts.
• Document collection and distribution: Gather and share pertinent documents for processing and underwriting.
• Pipeline management: Help manage the flow of loan applications efficiently.
• Applicant communication: Keep applicants informed on loan status and expectations on behalf of loan officers.
• Additional duties: Fulfill other responsibilities as assigned.

Essential Knowledge, Skills, and Abilities

• Proven organizational skills 📅
• Customer service-oriented mindset 🤝
• Ability to manage multiple deadlines ⏰
• Strong communication skills 🗣️
• Proven ability to prioritize and multi-task 🚦
• Excellent time management skills ⏱️
• Capability to work across organizational boundaries 🌐
• Strong problem-solving capabilities 🧩
• Experience with MS Office Suite 💻
• Knowledge of the mortgage loan process 🏦

Experience Requirements

• One to two years of residential mortgage experience preferred 🏡
• Bilingual proficiency in English and Spanish 🗣️🇪🇸🇺🇸
• Licensed in the local market area and registered nationally in NMLS (preferred) ✅

Education and Licensing

• High school diploma or equivalent required 🎓
• Some college coursework preferred 🎓

Working Conditions

• Fast-paced environment 🚀
• Requires normal corrected vision (both close and distant) 👓
• Normal hearing levels (corrected) 🦻
• Extended periods working at a desk using phone and computer 💻📞
• Sitting and bending as needed 🪑
• Handling frequent interruptions effectively 🔄
• Occasional lifting of up to 10 lbs. 🏋️‍♂️
• Minimal travel required ✈️

Why Work at Benchmark? 🎉

Along with a vibrant culture and competitive compensation, our full-time employees enjoy additional benefits, including:

• Medical, dental, and vision insurance 🏥
• Short-term and long-term disability coverage 🤕
• 401(k) and Roth 401(k) plans with company match 💰
• Company-provided life insurance 🌟
• 8 paid holidays plus an additional floating holiday 🗓️
• And much more! 🎁