Elavon Is Hiring A Junior Customer Representative

Join U.S. Bank as a Junior Customer Representative – Your Career Starts Here! 🚀

U.S. Bank is dedicated to empowering our customers, communities, and employees with a culture built on growth, inclusion, and integrity. Discover a role that offers valuable experience, meaningful opportunities, and the chance to thrive in a dynamic, supportive environment.

About U.S. Bank & Elavon

As a proud subsidiary of U.S. Bank, Elavon is committed to creating innovative payment solutions that help over 1.5 million customers worldwide achieve their financial goals. We focus on transaction processing, customer support, and launching new products with the latest technology—building ecosystems tailored to our clients’ needs. We believe in transparent, fair hiring practices that champion opportunity, diversity, and career growth for all.

What We Offer

• Meaningful opportunities for career growth
• An inclusive, diverse workplace culture
• Transparent and fair recruitment practices
• Competitive salary & comprehensive benefits
• Full onboarding and paid training
• Clear pathways for advancement
• Supportive, friendly team environment
• Remote, home-based role 🌍

About the Role

As a Junior Customer Representative, you will be the first point of contact for our customers, assisting them in Polish and English through phone and digital channels. This is an excellent opportunity to kick-start your career in international finance, gain customer service experience, and develop your skills within a structured organization.

What You Will Do

• Provide high-quality support for banking and card-related inquiries 💳
• Handle incoming calls and written requests in Polish and English 📞✉️
• Resolve customer issues during first contact when possible ✅
• Assist with account questions, payments, billing, and card services 💼
• Escalate complex cases to specialized teams when necessary 🚧
• Maintain accurate documentation in internal systems 📝
• Build positive, professional customer relationships 🤝

What We Are Looking For

• Very good command of Polish (C1) and English (B2), both written and spoken
• Secondary education (high school diploma) — students and graduates welcome 🎓
• Customer-oriented mindset with eagerness to learn
• Excellent communication and interpersonal skills
• Basic computer skills (MS Office and navigating systems)
• Ability to follow procedures and meet deadlines

Nice to Have

• Previous experience in customer service, call centers, or banking
• Interest in financial products and support services

Additional Benefits

• Stable employment in a reputable international company 🌐
• Comprehensive onboarding and paid training
• Defined career development and internal growth opportunities 🚀
• Friendly, collaborative team environment 🤗
• Competitive salary and benefits package 💰
• Remote work, fully home-based role 🏡

Accessibility & Inclusion

We are dedicated to providing an inclusive and accessible hiring process. If you require adjustments at any stage, please contact your recruiter for support and guidance.

Total Rewards & Compensation

U.S. Bank values fair, transparent, and competitive pay practices in accordance with local regulations. Our total rewards package includes:

• Industry-aligned salary ranges 💵
• Performance incentives based on clear, objective criteria ⭐
• Inclusive benefits supporting financial wellbeing, health, and wellness
• Ongoing development, training, and career growth paths 📚
• Recognition programs celebrating achievements 🏆

We regularly review our compensation offerings to remain competitive and equitable. Further details will be provided upon application.

Application & Deadlines

This posting may close early due to high applicant volume. We encourage you to apply early for consideration. We aim to keep you informed throughout the process and appreciate your interest in joining our team.