RateHawk Is Hiring A Junior Account Manager

Join our dynamic team as a Junior Account Manager Italy at RateHawk, where you'll play a key role in expanding our presence in Italy and shaping the future of the travel industry! 🌍✈️

Job Responsibilities

• Expand and strengthen our presence in the assigned territory
• Maintain and develop relationships with signed partners such as tour operators, travel agencies, travel management companies, and OTAs to improve their performance
• Collaborate with the sales team to identify and cultivate new opportunities within the region
• Follow-up with existing and new partners by providing system training and support
• Position the brand within the travel trade through ongoing product presentations and networking events
• Address incident issues to ensure partner support
• Oversee payments to ensure transaction accuracy and control
• Travel approximately X% of your working time for client meetings, industry events, and other business activities ✈️
• Provide market & competitive analysis to inform business strategies
• Deliver regular reports through CRM and internal systems
• Maximize and develop API deals with potential and existing partners

Candidate Profile

Experience & Industry Knowledge

• Relevant experience, ideally 1 year or more in the travel industry
• Strong understanding of Italy’s travel market
• Specialized in account management or business development within B2B travel companies

Personal & Interpersonal Skills

• Proactive, ambitious, motivated, and results-focused
• Enthusiastic about innovative technology
• Comfortable in a fast-changing business environment
• A team player and collaborative thinker

Analytical & Cultural Abilities

• Data-driven, metrics-focused decision maker
• Excellent numerical skills
• International mindset with the ability to operate across diverse cultural contexts reflecting ETG’s global presence

Language & Mobility

• Fluent in Italian and English; additional languages are a plus
• Willingness to travel for market visits, approximately 20–30% of working hours 🧳

Benefits & Working Environment

• Flexible schedules and remote work opportunities — candidates from Milan can visit the office at their convenience
• Supportive team who are passionate about their work, growth, and mutual success
• Internal programs for onboarding, soft skills development, and leadership training
• Partial support for external training and conference participation
• Access to our Corporate English School: group and individual lessons, speaking clubs with colleagues worldwide
• Exclusive corporate discounts on hotels and travel services
• My Time Day Off: an extra day off without losing pay