Patrique Mercier Recruitment Jp Is Hiring An Italian Speaking Customer Service

Exciting Career Opportunity for Italian-Speaking Customer Service Representatives in Athens! 🇬🇷

Join Patrique Mercier Recruitment JP and elevate your career in the dynamic financial sector of Athens, Greece! This is your chance to work in one of Europe's most vibrant cities, supporting esteemed financial clients while immersing yourself in rich culture and history. If you're passionate about delivering exceptional customer service and thrive in fast-paced environments, this role is perfect for you! 🚀

Responsibilities

• Deliver high-quality customer service to Italian-speaking clients through multiple channels, including phone, email, and chat.
• Assist customers with inquiries related to financial products and services, providing accurate and prompt information.
• Navigate financial regulations and company policies to ensure compliance and effective support.
• Maintain detailed documentation of customer interactions and issues in the company's CRM system.
• Collaborate with team members to improve service delivery and boost customer satisfaction.
• Participate in training sessions to stay updated on financial products and industry trends.
• Provide feedback on service processes and suggest ideas for ongoing improvement.

Qualifications & Skills

• Fluency in Italian, both written and spoken; proficiency in English is required.
• Excellent communication skills with a strong focus on customer service.
• Ability to work efficiently under pressure and handle multiple tasks simultaneously.
• Strong analytical and problem-solving skills with keen attention to detail.
• Previous experience in customer service, especially within the financial sector, is preferred.
• Familiarity with financial products, regulations, and CRM systems is a plus.
• Proactive attitude, adaptability, and eagerness to learn in a dynamic environment.

We Offer

• Private Health Insurance 🏥
• Training & Development 📚
• Performance Bonuses 💰
• Two Extra Salaries Per Year 💵💵
• Fully Paid Training 🎓
• Competitive Salary 💶
• Fully Paid Relocation Package (flight, transfer, and hotel) ✈️🏨