Cross Border Talents Is Hiring An Italian Customer Support Advisor

Join a dynamic team supporting top European marketplaces and digital services—all from the comfort of Greece! 🌍🇬🇷 This Italian Customer Support Advisor role offers excellent career growth opportunities in a vibrant remote-working environment.

Role Highlights

• Remote-first position with equipment provided
• Relocation support: flight reimbursement & hotel stay if needed ✈️🏨
• Meal allowance & private health insurance
• 2 rotating days off weekly
• Exposure to international teams

Key Responsibilities

• Handle customer queries via phone, chat, & email in Italian 🇮🇹
• Resolve order, account, or product-related questions
• Escalate complex cases to specialised teams
• Deliver friendly, high-quality support remotely

Requirements

• Language proficiency: C1 level in Italian and English
• Eligible to work within the EU 🇪🇺
• Comfortable working from home and connecting with global teams