speakit Is Hiring An Italian Customer & Technical Support

Join Our Client’s Customer Support Team – Italian-Speaking Opportunity 🇮🇹

Seeking passionate individuals with great communication skills to help customers resolve technical issues, with comprehensive training provided to kickstart your career in customer service and beyond!

About the Role

On behalf of our client, we are looking for an enthusiastic, Italian-speaking team member to assist customers with technical challenges. No prior IT experience is necessary—just a positive attitude and a desire to help others! You'll receive thorough, hands-on training to master the company’s products and hone your problem-solving skills. This position offers a fantastic launchpad for a career in customer experience, product support, or even IT.

Key Responsibilities 🎯

• Respond to customer inquiries via phone, email, or chat in a friendly and supportive manner
• Guide customers through simple troubleshooting steps to resolve technical issues
• Ensure customer satisfaction by providing clear and timely updates
• Escalate complex issues to senior team members when necessary

Requirements 📝

• Strong communication skills in Italian (both written and verbal)
• C1 level in English
• Patience, empathy, and a customer-first attitude
• Willingness to learn and adapt to new systems
• Good computer literacy (training provided!)
• Ability to work at our client’s office in Athens

Benefits 🎁

• Competitive salary and performance bonuses
• Thorough training and ongoing support
• Opportunities for career growth
• A friendly and inclusive work environment