New Jersey Courts Is Hiring An Investigator Bilingual

Join the Monmouth Vicinage's Child Support Enforcement Team! 🤝

Be part of an esteemed judiciary organization that values integrity, public service, and professional growth. If you're looking to make a meaningful difference while advancing your career, this opportunity is for you.

About the Position

The Probation Division, Child Support Enforcement Unit in the Monmouth Vicinage is seeking dedicated candidates with excellent interpersonal, customer service, and self-management skills to manage child support and alimony cases effectively.

Essential Duties & Responsibilities

• Manage caseloads by reviewing cases for compliance with court orders and initiating enforcement remedies for non-compliance.
• Provide exceptional customer service by addressing concerns, informing clients about available services, responding to inquiries, and updating case information.
• Schedule enforcement hearings and bench warrants as needed.
• Interpret financial data to assist in case evaluations.
• Collaborate with division staff to resolve case issues efficiently.
• Respond promptly to alerts and call center referrals.
• Utilize technology systems such as NJKiDs, FACTS, JEDS, and eCourts for case management.
• Perform related duties as assigned to support team functions.

Work Environment & Remote Work

The Judiciary offers a hybrid work schedule, allowing up to 2 days of remote work outside Judiciary buildings. To participate, you will need to install a multifactor authentication app and have high-speed internet access at home.

Note: If serving as a bilingual title, duties must be performed fluently in both English and Spanish.

Regular presence at the worksite is mandatory for this role.

Salary & Compensation

The salary range for this position is $46,785.80 to $88,550.66 for Schedule A, and $46,785.80 to $79,272.75 for Schedule B. Entry salary typically starts at the minimum of the range. For current employees, promotion or advancement results in a 5% increase of the base salary, respecting the maximum limit.

Note: Employees hired before August 21, 2014, are considered Schedule A; those hired on or after are Schedule B.

Qualifications & Requirements

Minimum Qualifications ✅

• At least 2 years of paraprofessional casework experience involving collection, verification, and reporting of socioeconomic data, observations, record examination, interviews, and investigative reports.
• Substitution option: 30 semester hours from an accredited college or university equals 1 year of experience.
• Open to currently employed Judiciary staff holding the Investigator or Investigator Bilingual titles for lateral reassignment.

Bilingual Ability & Testing

• Candidates must pass the New Jersey Civil Service Commission Bilingual Communicative Ability Test (BICAT) or demonstrate verified bilingual proficiency.

Physical & Other Requirements

• Ability to perform physical tasks such as climbing, standing, stretching, bending, and reaching.
• Frequent lifting of supplies from 30 to 50 pounds; occasional lifting up to 75 pounds.
• Valid NJ driver’s license if vehicle operation is required.
• Legal authorization to work in the U.S.—citizenship not required.
• Thorough background check and fingerprinting are mandatory for new hires.
• Promise to establish and maintain principal residency in New Jersey within one year of hire, in accordance with the "New Jersey First Act."

Application Process

All applicants must complete the NJ Judiciary application thoroughly, including detailed descriptions of work experience, education, and supplementary documents. Applications that are incomplete or prefer "see resume" entries will not be considered unless no experience exists.

The Judiciary of New Jersey encompasses the Supreme Court, Superior Courts, Tax Court, and Municipal Courts, supported by the Administrative Office of the Courts providing essential services and systems.

Equal Opportunity & Support

The New Jersey Judiciary is committed to Equal Opportunity/Affirmative Action and an open, inclusive workplace. For assistance with the application, contact NeoGov applicant support at 1-877-204-4442 (Monday-Friday, 6:00 AM - 6:00 PM MT).