Xtreme Care Is Hiring An Intake Coordinator Bilingual English Korean

🌟 Job Opportunity: Intake Coordinator

Join our team as an Intake Coordinator, where you'll facilitate the referral process, coordinate patient care, and build positive relationships with clients and referral sources.

🔹 Position Summary

The Intake Coordinator manages the intake referral process, coordinates care with the team and referral sources, and responds to client requests and concerns with professionalism and empathy.

🔹 Responsibilities

• Manage all aspects of the intake process from start to finish
• Process all referrals and input intake data accurately
• Verify insurance coverage and obtain authorizations
• Review client information to assess home care needs upon receiving case referrals
• Complete and digitize all admissions paperwork
• Schedule appointments for consultations, tests, and procedures
• Handle phone and email inquiries professionally
• Address patient complaints or concerns effectively
• Perform clerical tasks such as filing, copying, and faxing
• Prepare and maintain comprehensive patient charts
• Ensure compliance with facility regulations and policies
• Perform other duties as required to support team operations

🔹 Required Skills & Abilities

• Ability to multitask efficiently
• Bilingual proficiency in Korean
• Availability to work out of our Brooklyn (58th Street) office
• Willingness to rotate on-call with other administrative staff, both weekly and on weekends
• Proficiency in Microsoft Excel and Word
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• High level of organization and keen attention to detail
• Effective time management with proven ability to meet deadlines
• Strong analytical and problem-solving skills

🔹 Physical Requirements

• Prolonged periods of sitting at a desk working on a computer
• Ability to carry, lift, push, or pull at least 20 lbs

🔹 Education & Experience

• At least one year of Home Care experience preferred
• High school diploma or GED required
• Some college or bachelor's degree preferred
• Minimum of two years’ experience in patient intake or medical office administration preferred

⚠️ Additional Information

Please note that this job description is not exhaustive. Duties and responsibilities may change at any time with or without notice. We are committed to equal employment opportunity and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, and other protected characteristics. This policy applies to all employment terms, including recruiting, hiring, promotion, and termination.