Woongjin, Inc Is Hiring An Inbound Billing And Settlement Bilingual

Join Our Team as an Inbound Billing and Settlement Staff (Bilingual Preferred) 🚛💼

Looking for a dynamic role in freight settlement that utilizes your bilingual skills? We have an exciting opportunity for you to grow with us!

Company Description

WOONGJIN, Inc. is a rapidly expanding team dedicated to providing exceptional and innovative services to our clients. Guided by a strong moral code centered around service and integrity, we value responsibility and servant leadership in all we do.

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Our Mission

Our mission is to deliver outstanding service with integrity and dedication, fostering growth both for our company and our clients.

Job Responsibilities

• Settlement Management: Handle freight forwarding business settlements effectively.
• Customer & Carrier Relations: Strengthen relationships through continuous and clear communication.
• Reporting: Prepare regular settlement status reports for management, customers, carriers, and headquarters.
• Process Improvement: Develop automated processes to enhance settlement procedures and reduce manual effort.
• Billing Accuracy: Process customer billing accurately and timely, adhering to company policies.
• Data Management: Manage and analyze billing correction forms using access databases.
• Document Review: Review freight documentation supporting charges and payments.
• Financial Insight: Apply accounting knowledge to understand the impact of billing on P&L statements.
• Bill Auditing: Audit carrier freight bills, interpret tariffs, and review contracts.
• Technology Coordination: Utilize internal systems for daily operations.
• Issue Investigation: Diagnose billing errors and duplicate carrier charges.
• Reporting & Tasks: Perform ad-hoc reports and other related duties as needed.

Compensation

Hourly Rate: $30 - $34 / hour

Qualifications

• Experience in AR & AP, invoicing, customer service, or transportation/logistics
• Bachelor’s Degree
• Strong decision-making skills to resolve issues promptly
• Effective written and verbal communication skills across organizational levels
• Proficiency in Outlook, Microsoft PowerPoint, and Word
• Advanced Excel skills, especially v-lookups and pivot tables
• Ability to work overtime when necessary
• Bilingual (English/Korean) preferred

Additional Information

All your personal information will be kept confidential in accordance with EEO guidelines. Note: C2C arrangements are not accepted for this position.