NYC Department of Housing Preservation & Development Is Hiring A Housing Assistant - Bilingual (Spanish)

Join Our Team as a Bilingual Housing Assistant! 🏢🌟

Supporting the Leased Housing Department, the Housing Assistant plays a vital role under the guidance of the Housing Manager, ensuring smooth processing of lease cases and excellent tenant communication.

Key Responsibilities

• Process Lease Renewals & Recertifications: Complete annual and interim reviews, ensuring accuracy in calculations and rent reasonableness determinations.
• Verify Income & Household Documentation: Conduct income and employment verifications, investigate and verify household documents submission.
• Tenant Communication: Inform tenants about housing regulations, handle termination cases for non-recertification, and respond efficiently to information requests, emails, and correspondence.
• Operational Reporting & Improvements: Report system issues and suggest enhancements to optimize operations.
• Additional Duties: Perform other duties as assigned by management.

Qualifications & Requirements

Successful candidates will meet the following criteria:

• Educational Background: A bachelor’s degree from an accredited college, or an associate degree/60 semester credits plus one year housing management experience, or a high school diploma with three years of relevant full-time experience.
• Language Skills: Fluency in Spanish is mandatory, demonstrated through passing an oral proficiency test.
• Foreign Language: Proficiency in a language required by NYC’s Housing Authority is essential.
• Technical Skills: Proficient in Microsoft Office, Excel, and Oracle Siebel applications.
• Other: Excellent communication, organizational, and time management skills.

Additional Information & Opportunities

Applicants should ensure they meet the qualifications before applying. The position is open to NYCHA employees and residents, with considerations for transfer or promotion after one year at the current position.

• Benefits: Medical plans, deferred compensation, and pension benefits.
• Special Considerations: This role is available for qualified persons with disabilities through the 55-a Program. Please specify your interest in the cover letter.
• Residency: No residency requirement for NYCHA employees or applicants.
• Public Service Loan Forgiveness: Eligible employees may qualify for federal student loan forgiveness programs. Learn more here.

Minimum Qualifications

• Degree Requirements: Bachelor's degree, associate degree plus experience, or a high school diploma with relevant experience.
• Experience: Housing management experience in apartments with 150+ units preferred.

Note on Employment Status

This position may be offered on a provisional basis per NYS Civil Service Law Section 65, with no permanent tenure guaranteed. Also, candidates should indicate interest in the 55-a Program for persons with disabilities.

Join Our Inclusive Workforce! 🌐

The City of New York is committed to diversity and equal opportunity. We welcome applicants of all backgrounds and are dedicated to providing a harassment-free workplace environment.