CCSWW Is Hiring A Home Care Supervisor Bilingual

Join Our Team as a Home Care Supervisor! 🌟

We are seeking dedicated Home Care Supervisors to join our Long Term Care (LTC) team, making a meaningful difference in the lives of seniors and individuals with disabilities. We welcome bilingual candidates, with roles available for Vietnamese and Mandarin speakers.

Open Positions

• Full-Time Vietnamese Speaking Home Care Supervisor — 37.5 hours/week, 8am - 4:30pm
• Part-Time Mandarin Speaking Home Care Supervisor — 18-20 hours/week

Starting wages range from $33.06 - $36.78/hour (depending on experience), plus a $250 monthly stipend bonus!

How You Can Make a Difference 💙

The LTC Supervisor plays a vital role in ensuring the safety and well-being of frail seniors and individuals with disabilities residing at home. Reporting to the LTC Service Director, you will oversee a caseload of 80-100 clients and supervise 50-60 Home Care Assistants (HCAs). This position involves clinical advocacy, staff mentorship under a Union Collective Bargaining Agreement, and compliance with DOH regulations.

What We Are Looking For 🎯

• 1 Full-Time Vietnamese-speaking Home Care Supervisor (37.5 hours, 8am - 4:30pm)
• 1 Part-Time Mandarin-speaking Home Care Supervisor (18-20 hours per week)

Click here to see the full job description: Home Care Supervisor Job Description

Benefits & Compensation 💼

• Starting at $33.06 - $36.78/hour (D.O.E.) with a $250 stipend bonus monthly
• Note: Full benefits apply only for FT (30+ hours/week)
• Medical, Dental, Vision, Life Insurance, and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off (PTO), sick leave, 15 days of paid vacation
• 12 paid holidays plus 1 personal holiday
• CCS/AHA 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

Responsibilities 📋

Client Intake & Advocacy

• Conduct initial home visits to orient clients to their rights and policies
• Perform safety inspections, develop personalized care plans, and emergency protocols

Personnel Management

• Supervise and mentor 50-60 HCAs, including hiring, training, performance reviews, and corrective actions under union agreements

Case Coordination & Staffing

• Manage caseloads, matching clients with trained HCAs
• Monitor client satisfaction and ensure 24/7 coverage through rotation

Regulatory & Safety Compliance

• Ensure adherence to DOH licensing and safety regulations
• Serve as a mandated reporter and community liaison

Administrative Oversight

• Manage client and HCA data, verify electronic visit records for payroll and billing
• Maintain organized digital and paper files
• Protect PHI/ePHI: Lead privacy initiatives, monitor staff access to sensitive information, and educate staff on privacy responsibilities

Our Commitment to a Diverse Workplace 🌍

All employees are responsible for fostering a workplace culture that values diversity and inclusivity. Respectful treatment, openness to new ideas, and collaboration contribute to our success in providing a culturally enriched work environment.

Job Conditions & Physical Demands 💪

This position typically operates in an office setting with interruptions and moderate noise levels. Extensive computer use is required.

• Hear telephone rings, conversations, and face-to-face interactions
• Speak clearly in person and over the phone
• Handwrite legibly and read handwritten notes
• Sustain attention to detail over extended periods
• Sit for long durations, with dexterity for using office equipment
• Make independent decisions and exercise sound judgment
• Conduct meetings with diverse populations
• Handle stressful situations professionally
• Work independently and collaboratively in a semi-open office environment with frequent interruptions

Qualifications 📜

Minimum Qualifications

• Bachelor's Degree in Business, Healthcare, or related field, with 4+ years of experience in fast-paced healthcare delivery (experience may substitute education)
• Home Care Aide License, Nursing Aide Certification, or equivalent
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Experience in health services and working with diverse populations
• Valid Driver's License and auto insurance
• Pass criminal background check

Preferred Qualifications

• 3+ years supervising Home Care, Home Health, or Hospice programs
• Proficiency with computer programs
• Experience with Medicaid home care services
• Familiarity with the service community

Additional Information 📝

This posting summarizes the core duties and requirements. The full job description is available for review.

Note to Internal Candidates: HR reviews internal compensation to ensure equity and appropriate adjustments.

If you require accommodations to apply or interview, please let us know.

Catholic Community Services is an Equal Opportunity Employer. Learn more at www.ccsww.org.