Xsolla Is Hiring A Head of Operations Japan

Exciting Opportunity: Head of Operations, Japan 🚀

A strategic, results-driven leader with a passion for gaming and operational excellence is sought to join our global team and drive growth in the Japanese market.

About You ✨

We are looking for a Head of Operations, Japan who excels in a fast-paced, collaborative environment. You should be enthusiastic about building and optimizing operational frameworks, scaling processes for growth, and fostering innovative solutions. Your strength in strategic partnerships, identifying business opportunities, and exceptional communication skills will be vital to your success in this role. If you thrive on driving results and making an impact in the gaming industry, we want to hear from you! 🎮

Key Qualifications and Skills 🌟

• Strong negotiation, relationship-building, and analytical skills
• Experience in business development, sales, or the gaming industry
• Ability to manage multiple priorities and navigate complex deals
• Expertise in industry trends and adaptability to change
• Proficiency in Japanese (JLPT-N1 level) and authorized to work in Japan

About Us 🧩

At Xsolla, we believe that great games start as ideas fueled by creators worldwide. Our mission is to empower these visionaries by providing critical support and resources to bring their games to life. We are dedicated to leveling the playing field, enabling every creator to share their passion globally.

Headquartered in Los Angeles with offices in Berlin, Seoul, and beyond, we partner with industry giants like Valve, Twitch, and Ubisoft. Our reach extends over 200 countries, supporting over 700 payment methods in 130+ currencies. 🌍

Longivity. Opportunity. Vision. Enjoy the game! 🎮

Responsibilities 🎯

• Develop and implement operational strategies, policies, and procedures
• Collaborate with business leaders to set and achieve strategic goals
• Lead process optimization to boost productivity and reduce costs
• Leverage strong Japanese networks to facilitate market growth
• Expand Japan’s market presence through business development – support and initiatives

Operations and Performance Management 🔧

• Oversee daily operations ensuring efficiency and quality standards
• Ensure compliance with industry regulations and company policies
• Establish and monitor KPIs to gauge operational success

Cross-Functional Collaboration 🤝

• Work closely with departments such as Business Development, Finance, and Marketing
• Drive alignment between operational functions and overall business strategy
• Identify and resolve bottlenecks specific to the Japanese market

Qualifications ✅

• Required:
• Bachelor's degree in Business Administration, Operations Management, or a related field
• 5+ years of experience in gaming, payments, or IT industry with local market knowledge
• Strong strategic, problem-solving, and leadership skills
• Proficiency with operational tools such as ERP and CRM systems
• Excellent communication, negotiation, and decision-making abilities
• Experience managing budgets and driving efficiencies
• Results-oriented with a continuous improvement mindset
• Ability to adapt in a fast-paced, dynamic environment
• Committed to fostering an inclusive and collaborative workplace
• Legal eligibility to work in Japan and native-level Japanese proficiency (JLPT-N1)

Why Join Us? 🌟

• Opportunity to work with a rapidly expanding global brand
• Competitive salary plus performance-based incentives
• Flexible work options: remote, hybrid, or in-office
• Innovative and collaborative team environment
• Clear career growth in an evolving market

If you’re passionate about operational excellence and gaming, and eager to make an impact in Japan, we want to hear from you! Apply now and join our exciting journey. 🚀

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