HarmonyCares Is Hiring A Growth Support Specialist Bilingual

Join Our Team as a Growth Support Specialist (Marketing Business Development) – Bilingual Spanish Preferred 🇪🇸✨

HarmonyCares, a leading provider of in-home primary care, is seeking a dedicated Growth Support Specialist to support patient growth and engagement in Newark, NJ. If you're passionate about making a difference in healthcare and have experience in customer service or insurance verification, we'd love to hear from you!

🌟 About HarmonyCares

HarmonyCares is a national leader in value-based, in-home primary care, operating in 14 states with over 200 primary care providers. Our mission is to bring personalized, quality healthcare directly to patients' homes, especially those with complex needs.

• Our Mission: To bring personalized, quality-based healthcare to the home of patients who have difficulty accessing care.
• Our Vision: Every patient deserves access to quality healthcare.
• Our Values: Caring, going the extra mile, empowering, and supporting each other.

🎯 Why Work with Us?

• Health, Dental, Vision, Disability & Life Insurance, and more
• 401K Retirement Plan with company match
• Tuition and certification reimbursement
• Paid Time Off, holidays, and volunteer hours
• Paid orientation and training
• Great Place to Work Certified
• Established in 11 states, with over 28 years of impactful healthcare service

Learn more about our benefits at here.

⚙️ Responsibilities

The Growth Support Specialist collaborates with the Community Liaison/Business Development team to foster patient admissions and grow census. Key duties include:

• Managing inbound and outbound communication with patients and referral partners
• Explaining the benefits of enrollment and scheduling initial appointments
• Verifying patient insurance details and eligibility
• Supporting internal processes related to patient eligibility and admission
• Educating patients and referral sources about our mission of providing high-quality, personalized healthcare at home
• Adhering to quality, productivity, and compliance standards
• Triaging patient concerns regarding care, scheduling, and billing to appropriate departments
• Responding promptly and professionally to email inquiries
• Maintaining strict confidentiality of all sensitive information

In this role, you may work with:

• Registration Support Specialists
• Community Liaisons
• Business Development Leaders
• Patients & families
• Insurance carriers
• Partner facilities

🎓 Qualifications

Required:

• High School diploma or equivalent
• At least 1 year of experience in a healthcare-related field
• Proficiency in Microsoft Excel, Word, and Outlook
• Strong customer service, organizational, and interpersonal skills
• Professional demeanor, dependable, and self-motivated
• Effective and professional communication skills across all organizational levels

Preferred:

• Experience in insurance verification

💰 Compensation & Hours

• Maximum Pay Rate: USD $28.13 per hour
• Minimum Pay Rate: USD $23.52 per hour

Note: Compensation packages are determined based on individual skills, experience, and qualifications.

🚨 Important Notice

HarmonyCares and HarmonyCares Hospice are separate entities; they are not affiliated with Harmony Hospice Care. Currently, HarmonyCares Hospice operates in MI, VA, WI, TX, IN, and IL. Please review eligibility accordingly.

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