speakit Is Hiring A German Customer Support

Join a Leading Pharmaceutical Company as a Talented and Communicative Customer Service Agent! 🌟

Are you fluent in German and eager to work remotely from anywhere in Greece? Become a vital part of one of the biggest names in the pharmaceutical industry and enjoy a dynamic, human-oriented work environment. We are seeking a dedicated Customer Service Agent to support customers with medical devices daily!

Responsibilities 🚀

• Ensure compliance: Follow company policies and procedures to meet business requirements
• Handle inquiries: Respond to inbound calls and emails within set guidelines and goals
• Customer support: Address all customer inquiries with professionalism, ensuring the highest level of service
• Maintain data accuracy: Keep customer information secure and up-to-date in the database
• Provide friendly service: Offer efficient support to a global community of users
• Issue escalation: Identify and escalate issues appropriately for timely resolution
• Task management: Monitor and handle multiple tasks simultaneously
• Work proactively: Independently aim to meet targets and achieve goals effectively

Join us and be part of a team that values communication, dedication, and excellence in customer service! ✨