speakit Is Hiring A German Customer Support

Join a Leading Pharmaceutical Company as a Talented and Communicative Customer Service Agent! 🌟

Are you fluent in German? Looking for a remote opportunity to work from anywhere in Greece? If you're passionate about providing excellent customer support and want to be part of one of the biggest names in the pharmaceutical industry, this is your chance!

About the Role

On behalf of our client, a prominent company in the pharmaceutical sector, we are seeking a Customer Service Agent to join a vibrant, human-oriented team. Your main task will be assisting customers daily with inquiries related to medical devices.

Responsibilities

• Adhere to company policies and procedures to ensure business requirements are met
• Respond to inbound calls and emails within set guidelines and goals
• Handle all customer inquiries professionally, ensuring a high level of service
• Maintain accurate and secure customer data in the database
• Deliver friendly and efficient service to a global community
• Identify and escalate issues appropriately
• Oversee multiple tasks simultaneously with ease
• Work proactively and independently to achieve targets and objectives