Priority Family Care Center Is Hiring A Front Office Medical Assistant

Join Our Busy Multi-Specialty Clinic as a Front Office & Medical Assistant! 🎉

We have an exciting full-time opportunity for an enthusiastic and professional Front Office & Medical Assistant to become the first point of contact for our patients and guests. If you excel at providing outstanding customer service and are eager to grow your career in a dynamic healthcare environment, we want to hear from you!

Responsibilities

• Patient Reception: Greet patients and guests, and sign them in upon arrival.
• Intake & Documentation: Obtain insurance and demographic information; provide intake and new patient forms along with legally required documents.
• Patient Support: Offer guidance and support to patients during their visit.
• Payments & Billing: Process co-pays and cash payments for uninsured patients.
• Communication: Answer multi-line phones, direct calls appropriately, or handle caller needs.
• Scheduling: Book appointments for both new and returning patients based on physician availability.
• Patient Reminders: Call patients to remind them of upcoming appointments.
• Pre-Visit Preparation: Prepare patient charts prior to visits.
• Insurance Verification: Verify insurance coverages such as PPO, HMO, Medi-Cal, and Medicare.
• Assist with Treatment: Help obtain treatment authorizations, prepare, and stock treatment rooms.
• Clinical Tasks: Perform back office duties such as taking vital signs, medical history, medication intake, and assisting physicians during procedures.
• Electronic Medical Records: Document patient notes and services in EMR systems, following office policies.
• Additional Duties: Perform any other tasks as assigned to support clinic operations.

Requirements

• Medical Assistant Certificate
• Experience: Minimum of 1 year in medical reception or as a medical assistant preferred
• Language Skills: Strong command of English (oral and written); proficiency in Farsi or Spanish required
• Computer Skills: Knowledge of Microsoft Office or similar systems is helpful
• Certifications: Current CPR/First Aid card and TB negative test
• EMR Knowledge: Familiarity with EMR systems such as E-Clinical Works or similar

Benefits & Perks 🎁

We offer an exceptional benefits package including:

• Medical, dental, and vision insurance
• Comprehensive training and mentorship from highly qualified physicians and staff

If you are ready to make a meaningful difference in the lives of our patients and their families, contact us at [phone number] or send your application to [email address]